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features
design
support

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Write a Review

Description

Duel has created an innovative approach and technology that empowers purpose-driven brands to foster organic growth through advocacy and word of mouth. With a dedication to partnering with brands that prioritize societal and environmental well-being over mere profit, Duel seeks to clarify the complexities of word-of-mouth marketing while diminishing dependency on digital ads and other fleeting marketing strategies to cultivate movements and achieve sustainable growth. The cornerstone of Duel's offerings is its Brand Advocacy Platform, specifically designed to enhance organic growth and customer retention for brands that evoke strong passion among their audiences. This platform allows brands to effectively manage relationships with a multitude of advocates through tailored Advocacy Programs aimed at engagement, retention, and generating word-of-mouth sales. By integrating a variety of advocacy tools—such as brand challenges, user-generated content, referrals, loyalty programs, affiliate marketing, and surveys—within a single platform, brands can create vibrant customer membership communities and exclusive VIP programs featuring tiered statuses, targeted groups, and segmentation strategies. Furthermore, this comprehensive approach not only amplifies brand visibility but also fosters a sense of belonging among advocates, ultimately driving deeper connections and loyalty.

Description

Vanilla Forums makes it easy to create an online community your customers and audience will love. Our open source and hosted products are used by thousands of companies to increase brand loyalty, brand advocacy, and lower customer service costs. Vanilla's customers include a wide range of companies from all over the globe.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Behance Yes 
Clicky No 
Craft CMS No 
Easyflow No 
Facebook Yes 
Kryptronic eCommerce No 
LinkedIn Yes 
Magento Yes 
Oracle Cloud CX No 
Salesforce No 
SearchUnify No 
Shift4Shop Yes 
Snapchat Yes 
Trustpilot Yes 
Vimeo Yes 
WordPress No 
X (Twitter) Yes 
Yo!Kart Yes 
YouTube Yes 
Zendesk No 

Integrations

Behance No 
Clicky Yes 
Craft CMS Yes 
Easyflow Yes 
Facebook No 
Kryptronic eCommerce Yes 
LinkedIn No 
Magento No 
Oracle Cloud CX Yes 
Salesforce Yes 
SearchUnify Yes 
Shift4Shop No 
Snapchat No 
Trustpilot No 
Vimeo No 
WordPress Yes 
X (Twitter) No 
Yo!Kart No 
YouTube No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Duel

Founded

2015

Country

United Kingdom

Website

www.duel.tech/

Vendor Details

Company Name

Vanilla Forums

Founded

2009

Country

Canada

Website

vanillaforums.com

Product Features

Affiliate

Affiliate Management No 
Affiliate Tracking No 
Banner Management No 
Commission Management No 
Contest Management No 
Coupon Management No 
Email / Newsletter Communication No 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language No 
Social Sharing No 

Contest

Awards Management No 
Blind Judging No 
Entrant Management No 
Entry Fee Processing No 
Entry Management No 
Forms Management Yes 
Fraud Detection No 
Judging Management No 
Scoring No 
Skills Contests (Photo, Essay, Design, etc) No 
Social Media Management No 
Social Promotions No 
Sweepstakes No 
Timeline Management No 
Voting Management Yes 

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Influencer Marketing

CRM No 
Campaign Management No 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring No 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs No 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat No 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Alternatives

Alternatives

Club Reviews

Club

Club (formerly Brandbassador)
Disciple Reviews

Disciple

Disciple Media