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Average Ratings 11 Ratings

Total
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features
design
support

Description

Ducalis.io serves as a quick and efficient platform for collaborative prioritization, allowing teams to gain a comprehensive view while assessing their collective understanding. By utilizing this tool, you can save significant time that would otherwise be spent in sync-up meetings, while also reducing redundant tasks. It actively engages team members in the decision-making process, leading to less time spent on prioritization and more focus on completing tasks. Dedicate just 20 minutes each week to maintain clarity in your priorities. Ducalis.io features a user-friendly interface that is reminiscent of spreadsheets but fine-tuned for evaluating issues, making it extremely fast. The design emphasizes key elements, ensuring that decision-making remains uninterrupted, with all vital information available on a single screen. This capability helps prevent countless hours of unproductive work and encourages healthy discussions by capturing the varied perspectives of your team. Additionally, it enhances meeting efficiency by allowing discussions to concentrate solely on essential topics. Teams will be able to identify areas of alignment and disagreement, and if developers have divergent views on development complexity, they will be prompted to address these discrepancies collaboratively. This way, Ducalis.io not only streamlines prioritization but also fosters a culture of open communication and shared understanding among team members.

Description

OneDesk software combines Helpdesk and Project Management into one program. There is no need to buy, integrate, and switch between different applications. Your entire team can support customers and work together on projects from one location. OneDesk is a tool that can be used by both small and large businesses, as well as departments in large companies. It is popular with project managers, professional services, IT professionals, and customer service representatives. OneDesk is easy to use, features-rich, and highly configurable software that can manage both task and ticket workflows.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Trello Yes 
Asana Yes 
Box No 
Dropbox No 
GitHub Yes 
GitLab Yes 
Jira No 
Jira Work Management No 
Mailchimp No 
Microsoft Azure No 
Okta No 
Redmine Yes 
Shortcut Yes 
WordPress No 
Wrike Yes 
YouTrack Yes 
Zapier No 
monday AI work platform Yes 

Integrations

Slack Yes 
Trello Yes 
Asana No 
Box Yes 
Dropbox Yes 
GitHub No 
GitLab No 
Jira Yes 
Jira Work Management Yes 
Mailchimp Yes 
Microsoft Azure Yes 
Okta Yes 
Redmine No 
Shortcut No 
WordPress Yes 
Wrike No 
YouTrack No 
Zapier Yes 
monday AI work platform No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$9/user/month
$9/user/month (if billed yearly)
$11/user/month (if billed monthly)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ducalis

Founded

2020

Country

United States

Website

hello.ducalis.io

Vendor Details

Company Name

OneDesk

Founded

2008

Country

Canada

Website

www.onedesk.com

Product Features

Product Management

Collaboration Yes 
Feedback Collection No 
Idea Management Yes 
Milestone Tracking No 
Prioritization Yes 
Product Roadmapping No 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Lifecycle Management

Change Management No 
Compliance Management No 
Cost Tracking Yes 
Design Management Yes 
Document Management No 
Product Data Management Yes 
Project Management Yes 
Requirements Management Yes 
Supplier Management No 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Product Roadmapping Yes 
Release Management Yes 
Requirements Management Yes 
Resource Management Yes 
Workflow Management Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export Yes 
Diagramming No 
Drag & Drop Yes 
Feature Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Requirements Management Yes 
Workflow Management Yes 

Project Management

Agile Methodologies Yes 
Budget Management Yes 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking Yes 
Portfolio Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 
Traditional Methodologies Yes 

Project Portfolio Management

Budget Management Yes 
Collaboration Yes 
Dashboard Yes 
Issue Management Yes 
Milestone Tracking Yes 
Portfolio Management Yes 
Project Planning Yes 
Requirements Management Yes 
Resource Management Yes 
Status Tracking Yes 
Task Management Yes 
Time & Expense Tracking Yes 

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