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Average Ratings 0 Ratings
Description
DualDesk offers a robust and user-friendly remote support solution that requires a one-time payment, enabling your technical support team to assist any PC connected to the internet through firewalls in mere seconds without any configuration needed. Enhance efficiency, conserve resources, and deliver comprehensive remote help desk services to numerous clients at once, all while being able to transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, even in "Safe Mode," without needing to pre-install any software on the target computer. Since its inception in 2001, DualDesk has established itself as a reliable remote support tool that is compatible with various Windows versions such as 7, Vista, 2008, 2003, XP, and 2000 across different modes of service. Unlike basic remote support systems, DualDesk eliminates the necessity of opening multiple ports for various technicians, allowing for an unlimited number of technician seats to be managed from a single support file. Additionally, multiple clients can concurrently connect to a single remote support technician, making it an ideal choice for busy support environments. This flexibility and efficiency make DualDesk a standout option for businesses seeking to optimize their remote support capabilities.
Description
Avalon stands out in the crowded market of grooming software, asserting itself as the most thorough program available today, a claim we proudly support with our established reputation! With the integration of your KennelSoft Program, you can enhance your business into a fully functional Point Of Sale system by adding cash drawers and barcode scanners. This software is compatible with various operating systems including Windows 10, 8.1, 7, Vista, XP, as well as Windows Server versions 2000, 2003, 2008, 2010, and 2012, along with Windows Terminal Services and Virtual PC for Mac OS X. To ensure optimal performance, the system requirements include either 32 or 64-bit AMD or Pentium Dual Core or Quad Core processors, a minimum of 2 GB of RAM, and hard drives with at least 20 GB of space. It is recommended to use laser printers instead of inkjet models, and for servers, Windows 2003 or 2008 is preferred to guarantee reliability. By choosing Avalon, your grooming business is set up for success with the most advanced and comprehensive tools at your disposal.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Advantig
Website
www.dualdesk.com/index.html
Vendor Details
Company Name
KennelSoft Software Systems
Country
United States
Website
www.kennelsoft.com/10-Avalon-Features.html
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Product Features
Pet Grooming
Appointment Reminders
Yes
Appointment Scheduling
Yes
Billing & Invoicing
Yes
Client Management
Yes
Commission Management
Yes
Inventory Management
Yes
Mobile Grooming
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes
Services List
Yes
Staff Management
Yes