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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DualDesk offers a robust and user-friendly remote support solution that requires a one-time payment, enabling your technical support team to assist any PC connected to the internet through firewalls in mere seconds without any configuration needed. Enhance efficiency, conserve resources, and deliver comprehensive remote help desk services to numerous clients at once, all while being able to transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, even in "Safe Mode," without needing to pre-install any software on the target computer. Since its inception in 2001, DualDesk has established itself as a reliable remote support tool that is compatible with various Windows versions such as 7, Vista, 2008, 2003, XP, and 2000 across different modes of service. Unlike basic remote support systems, DualDesk eliminates the necessity of opening multiple ports for various technicians, allowing for an unlimited number of technician seats to be managed from a single support file. Additionally, multiple clients can concurrently connect to a single remote support technician, making it an ideal choice for busy support environments. This flexibility and efficiency make DualDesk a standout option for businesses seeking to optimize their remote support capabilities.

Description

Avalon stands out in the crowded market of grooming software, asserting itself as the most thorough program available today, a claim we proudly support with our established reputation! With the integration of your KennelSoft Program, you can enhance your business into a fully functional Point Of Sale system by adding cash drawers and barcode scanners. This software is compatible with various operating systems including Windows 10, 8.1, 7, Vista, XP, as well as Windows Server versions 2000, 2003, 2008, 2010, and 2012, along with Windows Terminal Services and Virtual PC for Mac OS X. To ensure optimal performance, the system requirements include either 32 or 64-bit AMD or Pentium Dual Core or Quad Core processors, a minimum of 2 GB of RAM, and hard drives with at least 20 GB of space. It is recommended to use laser printers instead of inkjet models, and for servers, Windows 2003 or 2008 is preferred to guarantee reliability. By choosing Avalon, your grooming business is set up for success with the most advanced and comprehensive tools at your disposal.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Advantig

Website

www.dualdesk.com/index.html

Vendor Details

Company Name

KennelSoft Software Systems

Country

United States

Website

www.kennelsoft.com/10-Avalon-Features.html

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

Pet Grooming

Appointment Reminders Yes 
Appointment Scheduling Yes 
Billing & Invoicing Yes 
Client Management Yes 
Commission Management Yes 
Inventory Management Yes 
Mobile Grooming Yes 
Point of Sale (POS) Yes 
Recurring Appointments Yes 
Services List Yes 
Staff Management Yes 

Alternatives

Alternatives

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