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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Drumroll serves as a platform for managing reviews and enhancing local visibility specifically designed for service-oriented businesses with mobile teams. Technicians can utilize NFC tap cards or personalized QR codes to prompt customers for reviews, while automated messages via text and email are sent out post-service completion to encourage feedback. Additionally, the platform features AI-driven writing assistance that aids customers in articulating their experiences regarding the service and its location; reviews are linked to specific team members and can be monitored through a leaderboard system that offers rewards. Furthermore, Drumroll transforms job-related photos into draft posts that detail the work accomplished and the locality, which business owners can review and publish on platforms like Google Business Profile, Facebook, Instagram, and their own websites. The AI-enhanced search capabilities also monitor brand mentions across various channels, conduct ongoing visibility assessments, and facilitate content tailored to specific locations. This comprehensive product is particularly beneficial for industries such as pest control, pool maintenance, exterior cleaning, HVAC services, plumbing, and other local service sectors, ensuring they maintain an engaging online presence while effectively managing customer feedback.

Description

Review Monster is a platform focused on managing reviews for local businesses, agencies, and multi-location entities. It facilitates the process of soliciting customer feedback through text and email, streamlines follow-ups, and organizes the feedback received. Its primary aim is to enhance reputation management and assist in collecting reviews, particularly on Google. In addition to review management, the provider also offers supplementary growth services, which may include website design, optimization for local searches, directory citations, chatbots, and AI-driven automations. These additional services can be utilized alongside the core review management offering rather than being integrated into a singular software solution. This web-based service is ideal for organizations looking to effectively handle review solicitations and engage in related local marketing efforts. By leveraging such tools, businesses can not only improve their online presence but also gain valuable insights into customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Yes 
Google Business Profile Yes 
Instagram Yes 
JobNimbus Yes 
Pool Brain Yes 
WordPress Yes 
Zapier Yes 

Integrations

Facebook No 
Google Business Profile No 
Instagram No 
JobNimbus No 
Pool Brain No 
WordPress No 
Zapier No 

Pricing Details

$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Drumroll Reviews

Founded

2023

Country

United States

Website

trydrumroll.com

Vendor Details

Company Name

Review Monster

Country

United States

Website

reviewmonster.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

No Alternatives

Alternatives

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