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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Drumroll serves as a platform for managing reviews and enhancing local visibility specifically designed for service-oriented businesses with mobile teams. Technicians can utilize NFC tap cards or personalized QR codes to prompt customers for reviews, while automated messages via text and email are sent out post-service completion to encourage feedback. Additionally, the platform features AI-driven writing assistance that aids customers in articulating their experiences regarding the service and its location; reviews are linked to specific team members and can be monitored through a leaderboard system that offers rewards. Furthermore, Drumroll transforms job-related photos into draft posts that detail the work accomplished and the locality, which business owners can review and publish on platforms like Google Business Profile, Facebook, Instagram, and their own websites. The AI-enhanced search capabilities also monitor brand mentions across various channels, conduct ongoing visibility assessments, and facilitate content tailored to specific locations. This comprehensive product is particularly beneficial for industries such as pest control, pool maintenance, exterior cleaning, HVAC services, plumbing, and other local service sectors, ensuring they maintain an engaging online presence while effectively managing customer feedback.

Description

FieldRobin serves as a comprehensive platform for managing various aspects of field service operations, specifically tailored for small and expanding home service enterprises. It centralizes the administration of customer relationships, job assignments, pricing estimates, invoices, scheduling, dispatching, communication via email and SMS, as well as managing review requests and online reputation, all within a single interface. Additionally, FieldRobin incorporates AI-driven features and automation tools that aim to minimize administrative burdens and enhance response times to customer inquiries. This versatile solution caters to a wide range of service sectors, including HVAC, plumbing, electrical work, cleaning, landscaping, handyman services, pest control, and pressure washing, making it a valuable asset for any field service business. By streamlining operations, it empowers companies to focus more on delivering quality service and growing their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ChatGPT No 
Facebook Yes 
Google Business Profile Yes 
Instagram Yes 
JobNimbus Yes 
Pool Brain Yes 
WordPress Yes 
Zapier Yes 

Integrations

ChatGPT Yes 
Facebook No 
Google Business Profile No 
Instagram No 
JobNimbus No 
Pool Brain No 
WordPress No 
Zapier No 

Pricing Details

$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Trial No 
Free Version No 

Pricing Details

$29/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Drumroll Reviews

Founded

2023

Country

United States

Website

trydrumroll.com

Vendor Details

Company Name

FieldRobin

Founded

2026

Country

United States

Website

fieldrobin.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Alternatives

No Alternatives

Alternatives