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Description

The client portal add-on from DrugPak allows you to establish a dashboard that reflects your company's branding for clients. After logging in, clients can securely access their data and have the ability to view both new and historical reports, examine random profiles, add participants either one by one or through bulk uploads, and manage various company details such as authorized contacts, employee lists, and locations. Additionally, DrugPak’s Notification/Dashboard feature grants immediate visibility into your key metrics and frequently performed actions. This customizable dashboard can display important metrics relevant to your organization, featuring widgets that track expiring licenses, expired licenses, expired physicals, login activity, and both DOT and Non-DOT compliance. Furthermore, by utilizing our custom programming services, you can create tailored dashboard widgets that align perfectly with your specific requirements, enhancing the overall user experience for your clients.

Description

ELEVATE YOUR MSP WITH SyncMonkey. What is SyncMonkey? It is a secure, adaptable, and user-friendly documentation management platform crafted by industry professionals. The primary aim of SyncMonkey is to streamline the daily functions of your MSP. SITES & COMPANY DETAILS. This section serves as a centralized repository for all client locations, providing technicians with crucial information such as phone numbers, primary contacts, addresses, and websites. Enhance your MSP Clients' experience with the Client Portal. Designed for clients to view and manage their own credentials and documents, the Client Portal also enables administrative contacts to access all employee credentials and to update their payment information and invoices. Notifications. SyncMonkey diligently monitors all your existing software license agreements, employee birthdays, domains, and more, sending alerts when any item is nearing expiration. This functionality not only aids in keeping your company organized, but also ensures that you never miss important deadlines.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Authy No 
ConnectWise PSA No 
Moneris No 

Integrations

Authy Yes 
ConnectWise PSA Yes 
Moneris Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DrugPak

Website

www.drugpak.com

Vendor Details

Company Name

SyncMonkey

Founded

2020

Country

Canada

Website

syncmonkey.com

Product Features

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking No 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing Yes 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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