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features
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support

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Description

Droxi is an innovative clinical workflow platform powered by artificial intelligence, aimed at alleviating the administrative challenges faced by healthcare providers through the optimization of tasks within electronic health record systems. Acting as a smart inbox assistant, it consolidates patient data and displays all pertinent clinical information, including medication history, lab results, and previous interactions, within a single user-friendly interface, thus removing the hassle of switching between multiple screens or conducting manual searches. Utilizing machine learning, the platform adapts to provider habits over time, automating routine processes such as prescription renewals, management of inbox messages, and analysis of lab results, while ensuring that all medical decisions remain in the hands of healthcare professionals. With the convenience of one-click functionalities, providers can effortlessly approve, deny, or adjust requests, generate automatic responses for patients, and initiate follow-up actions like scheduling appointments through SMS notifications. This efficiency not only saves time for clinicians but also enhances the overall patient care experience by allowing healthcare providers to focus more on their patients rather than administrative tasks.

Description

When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message. A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages. What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses. Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
Elation Health No 
ModMed No 
athenaOne No 
eMedicalPractice No 

Integrations

AdvancedMD Yes 
Elation Health Yes 
ModMed Yes 
athenaOne Yes 
eMedicalPractice Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Droxi

Country

United States

Website

droxi.com

Vendor Details

Company Name

Talkie

Founded

2017

Country

Poland

Website

talkie.ai/

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Alternatives

Alternatives