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Average Ratings 2,215 Ratings

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support

Description

Remote/distributed workforce productivity can be boosted by making their daily tools more collaborative. Drovio's mission aims to improve remote/distributed workforce productivity by allowing them to use the tools they already use every day remotely, as if they were all in one room. Drovio is a screen sharing app for remote pairing/mobbing and co-design. Participants get their own mouse cursors and can interact with any information being shared. We believe that learning and working together should not be limited by geography. Drovio will help you drive your team to success, no matter where they are located or what their tools may be. Drovio brings screen sharing to a new level with crisp voice chat and low latency streaming of any screen, app, or screen.

Description

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
FirmScribe No 
AgencyPlatform No 
Freshdesk No 
GitHub Yes 
Google Chrome Yes 
Google Workspace No 
Jira Work Management No 
Mozilla Firefox Yes 
Opera Yes 
ServiceNow No 
Spiceworks Network Monitor No 
Stack Overflow for Teams Yes 
Truto No 
VARStreet InstaQuote No 
Zendesk No 
Zoho CRM No 
Zoho Desk No 
Zoho Directory No 
Zoho SalesIQ No 

Integrations

Slack Yes 
FirmScribe Yes 
AgencyPlatform Yes 
Freshdesk Yes 
GitHub No 
Google Chrome No 
Google Workspace Yes 
Jira Work Management Yes 
Mozilla Firefox No 
Opera No 
ServiceNow Yes 
Spiceworks Network Monitor Yes 
Stack Overflow for Teams No 
Truto Yes 
VARStreet InstaQuote Yes 
Zendesk Yes 
Zoho CRM Yes 
Zoho Desk Yes 
Zoho Directory Yes 
Zoho SalesIQ Yes 

Pricing Details

$0 per user per month
Basic : $0 per user per month
Standard : $13 per user per month
Business : $26 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Drovio

Founded

2017

Country

France

Website

www.drovio.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

Code Collaboration

Audio Conferencing Yes 
Chat / Messaging Yes 
Code Review Yes 
Discussion Threads No 
IDE Integration Yes 
Remote Control Yes 
Remote Pair Programming Yes 
Screen Sharing Yes 
Video Conferencing Yes 

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing Yes 

Mind Mapping

Brainstorming No 
Flowchart No 
Presentation Tools No 
Project Planning No 
Publishing / Sharing No 
Templates No 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat Yes 
Meeting Management No 
Project Management Yes 
Remote Access No 
Remote Support No 
Screen Sharing Yes 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat Yes 
Web Conferencing No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control Yes 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat Yes 
Meeting Management No 
Project Management No 
Remote Access Yes 
Remote Support Yes 
Screen Sharing Yes 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat Yes 
Web Conferencing No 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management Yes 
Remote Control Yes 
Screen Capture Yes 
Screen Mirroring Yes 
Screen Recording Yes 

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