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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Droplet simplifies the journey of digital transformation by providing powerful forms, optimized workflows, and insightful data analytics. The integration of digital forms with intelligent automation enhances connectivity among teams and departments in unprecedented ways. Traditional shared task lists and back-and-forth emails are effectively replaced by seamless automation. Ensured data accuracy means that vital information is consistently clean and automatically routed to essential systems, eliminating the need for manual data entry and reducing user errors. Droplet consolidates all the tools necessary to oversee the data and requests that drive your organization, catering to departments such as human resources, finance, and information technology. By addressing operational inefficiencies, you can shift your focus back to high-impact strategic initiatives. The comprehensive integration of work processes allows you to concentrate on your core competencies while benefiting from a centralized hub for requesting, tracking, and analyzing data, which minimizes context switching and enhances teamwork. Additionally, maintaining clear communication among team members becomes effortless, reducing the reliance on numerous calls and emails, ultimately fostering a more collaborative work environment. This innovative approach empowers you to streamline operations and achieve greater efficiency across the board.

Description

OpenText enhances the effectiveness, efficiency, and responsiveness of forms-driven processes through the electronic or paper collection of information, coupled with automation of validation, processing, review, and exchange, ultimately resulting in better financial outcomes and a favorable customer experience. Intelligent Forms Automation plays a crucial role in Customer Experience Management (CEM) solutions, allowing organizations to promote interactive communication with their customers. By offering a dynamic, adaptable, and robust interface for customers, it guarantees the gathering of complete and precise information while fostering a positive customer interaction. Furthermore, by streamlining the processes that utilize the collected forms and customer data, and directing this information to the appropriate personnel and systems, it facilitates rapid and efficient handling of customer inquiries. This comprehensive approach not only enhances operational workflows but also strengthens customer loyalty and satisfaction over time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Yes 
Microsoft Azure Yes 
Okta Yes 
OneLogin Yes 

Integrations

Google No 
Microsoft Azure No 
Okta No 
OneLogin No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Droplet

Country

United States

Website

droplet.io

Vendor Details

Company Name

OpenText CEM

Founded

1991

Country

Canada

Website

www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation

Product Features

Digital Signature

Audit Trail Yes 
Authentication No 
Auto Reminders Yes 
Customizable Templates No 
Document Analytics No 
Mobile Signature No 
Multi-Party Signing No 
Progress Tracking No 
Task Progress Tracking No 

Forms Automation

Approval Process Control No 
Archiving & Retention Yes 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search Yes 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control Yes 

K-12

Attendance Tracking No 
Classroom Management No 
Communication Management No 
Curriculum Management No 
Enrollment Management No 
Financial Management No 
Parent Portal No 
Progress Reports No 
Skill Testing No 
Student Information / Records No 

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions Yes 
Collaboration Tools No 
Conversational Forms No 
Data Tables No 
Drag & Drop / No Code No 
Export to PDF No 
HIPAA Compliant No 
Import Existing Forms Yes 
Mobile Forms No 
Offline Forms No 
Pre-made Templates No 
Quizzes / Questionnaires No 
Reporting / Data Visualization Yes 
Signup Forms No 
Surveys No 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions No 
Collaboration Tools No 
Conversational Forms No 
Data Tables No 
Drag & Drop / No Code No 
Export to PDF No 
HIPAA Compliant No 
Import Existing Forms No 
Mobile Forms No 
Offline Forms No 
Pre-made Templates No 
Quizzes / Questionnaires No 
Reporting / Data Visualization No 
Signup Forms No 
Surveys No 

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