Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
Description
Effectively oversee millions of smart meters with ease. The IoT platform serves as a multi-utility Head End System (HES), facilitating the management and oversight of extensive and intricate smart metering networks. In terms of Meter Data Management (MDM), the platform delivers processed meter data to support upstream business operations, including billing applications. By integrating Head End System (HES) with Meter Data Management (MDM) into a unified system, organizations can eliminate data duplication and realize financial efficiencies. This IoT platform is compatible with a range of utilities, including electricity, water, gas, heat, and cooling, and is equipped to communicate with both residential and industrial meters. We offer seamless capabilities for over 200 distinct types of smart meters and various other devices. Take advantage of an open solution that accommodates any communication technology. The IoT platform is designed to gather new data from connected smart meters every 15 minutes, with the potential for even more frequent data collection depending on specific requirements. This advanced system ensures timely and accurate insights, enhancing overall utility management.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Itron Enterprise Meter Data Management
Yes
SAP Cloud Platform
No
Integrations
Itron Enterprise Meter Data Management
No
SAP Cloud Platform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Vendor Details
Company Name
Cuculus
Country
Germany
Website
www.cuculus.com/products/zonos-iot-platform/
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No