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Average Ratings 0 Ratings
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
Description
All processes ranging from field inspections and annotations to the review and dissemination of quantitative asset health data among operational teams are fundamentally connected to each specific asset. Each asset is systematically indexed by UNITI, serving as a central hub for various data types, such as digital copies of physical documents, shared insights, and all digital-first files. By using UNITI, the challenges of managing information are significantly simplified. The platform’s sharing capabilities enable inspection teams to escalate review requests and repair alerts up to supervisors and operations managers, facilitating the creation of work orders. For the first time, seasoned technicians and specialists can effectively document their historical knowledge, preserving their expertise for future training and collaborative knowledge sharing. Consolidate all your data in a single location, which includes automatically gathered images, manually uploaded files, digitized field notes, and more, ensuring that your information is well-organized and directly tied to each asset while removing the issue of scattered data sources. This streamlined approach not only enhances efficiency but also fosters a culture of continuous improvement and learning within the organization.
API Access
Has API
API Access
Has API
Integrations
Itron Enterprise Meter Data Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Vendor Details
Company Name
Thread
Founded
2019
Country
United States
Website
thread.one
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management