Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.

Description

Landis + Gyr’s Gridstream Meter Data Management System (Core MDMS) is designed to validate, manage, and oversee data collected from advanced meters and smart grid devices, while also storing essential customer and meter metadata along with usage and diagnostic information that fuels analytics and operational workflows. It incorporates Validation, Estimation, and Editing (VEE) protocols to maintain data accuracy, ensuring that any irregular readings are either flagged for review or estimated appropriately, while its virtual metering features facilitate the calculation of aggregated and net energy for renewable energy initiatives. The system accurately supports various rate structures through billing determinants that utilize both measured and calculated data values. Event administration and exception management address flags and validation discrepancies that cannot be resolved automatically through VEE protocols. Additionally, workflow orchestration effectively manages interconnected transactions with comprehensive tracking and reporting capabilities, while automated group management allows for collective actions based on device technology, rate class, or geographic location, streamlining operations even further. This comprehensive approach ensures that businesses can efficiently harness the power of their data to drive informed decision-making.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management Yes 

Integrations

Itron Enterprise Meter Data Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Dropcountr

Founded

2013

Country

United States

Website

www.dropcountr.com

Vendor Details

Company Name

Landis+Gyr

Founded

1896

Country

Switzerland

Website

www.landisgyr.com/product/core-mdms/

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

Alternatives

Bynry SMART360 Reviews

Bynry SMART360

Bynry INC

Alternatives

Fluentgrid MDMS Reviews

Fluentgrid MDMS

Fluentgrid
BEACON Reviews

BEACON

Badger Meter
MeterData4U Reviews

MeterData4U

Utegration
Landis+Gyr AIM Reviews

Landis+Gyr AIM

Landis+Gyr