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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.

Description

The Itron Enterprise Edition (IEE) Meter Data Management System (MDMS) stands out as a premier data management solution catering to residential gas, water, and electric meters, as well as commercial and industrial meters and IoT sensors. Our continuously advancing platform offers the necessary flexibility, value, and functionality to meet your requirements, no matter the scale of your deployment. For the larger investor-owned utility (IOU) sector, IEE MDMS serves as a highly scalable enterprise application that centralizes the collection, processing, storage, and intricate analysis of data from smart devices, along with device events and alarms. Meanwhile, IEE Essentials is tailored for municipal and cooperative markets, providing the essential features of our leading IEE MDMS without compromising on quality or capabilities of the standard offering, all while being cost-effective. Recognized as the most widely deployed meter data management system globally, IEE boasts an extensive installed base of over 100 customers spread across six continents, managing in excess of 45 million meters currently in operation. This widespread adoption illustrates the trust and reliance on IEE for efficient meter data management solutions worldwide.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ACS No 
Accenture Cloud Trade Promotion Management No 
AclaraONE No 
Bidgely No 
Choice No 
Cisco Prime Network No 
Digi Remote Manager No 
ENSource No 
Google No 
Honeywell Forge No 
IBM Cloud No 
Nansen.ai No 
PayGo POS No 
PowerLogic ION EEM No 
PowerVille LB No 
Powerley Home Energy Management No 
Trilliant Health No 
Verizon Cloud No 

Integrations

ACS Yes 
Accenture Cloud Trade Promotion Management Yes 
AclaraONE Yes 
Bidgely Yes 
Choice Yes 
Cisco Prime Network Yes 
Digi Remote Manager Yes 
ENSource Yes 
Google Yes 
Honeywell Forge Yes 
IBM Cloud Yes 
Nansen.ai Yes 
PayGo POS Yes 
PowerLogic ION EEM Yes 
PowerVille LB Yes 
Powerley Home Energy Management Yes 
Trilliant Health Yes 
Verizon Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Dropcountr

Founded

2013

Country

United States

Website

www.dropcountr.com

Vendor Details

Company Name

Itron

Founded

1977

Country

United States

Website

na.itron.com/products/itron-enterprise-edition-meter-data-management

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

Product Features

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

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