Average Ratings 33 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Drift is a conversational AI platform designed to help businesses engage website visitors, qualify leads, and accelerate the sales process through real-time messaging. The platform uses AI chat agents to interact with visitors, answer questions, and guide prospects through personalized buying journeys. Drift enables marketing teams to capture high-intent leads by identifying visitors and gathering relevant company data such as location, account history, and engagement signals. Instead of requiring users to fill out forms, Drift allows prospects to instantly chat with AI or connect with a sales representative. These conversations help businesses respond faster to buyer interest and shorten the time it takes to move prospects through the sales funnel. Drift also routes qualified leads directly into sales workflows, allowing teams to follow up with context and personalized communication. Built-in reporting tools provide insights into conversation performance, engagement metrics, and revenue attribution. These analytics help organizations refine their conversational marketing strategies and improve conversion rates. Drift integrates with CRM systems and sales platforms to ensure conversations are aligned with existing revenue processes. By combining AI-driven conversations with real-time buyer insights, Drift helps businesses create more engaging customer experiences and generate stronger sales pipelines.

Description

Lead your clients through a personalized purchasing journey, where they can discover their ideal product through a few simple inquiries tailored to their preferences. Access customer information, previous orders, and current inventory all from one convenient dashboard, enabling you to create or modify orders seamlessly. Utilize customer insights to develop data-centric profiles, execute targeted advertising, and suggest innovative products. Gain access to comprehensive sales conversion metrics, automatically generated customer satisfaction reports, and real-time insights into agent performance. Become part of a community of numerous businesses that have integrated MyAlice to simplify the management of customer interactions across various platforms, ultimately enhancing overall service quality. This streamlined approach empowers you to focus more on building relationships and less on administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Causal Yes 
Drip Yes 
EnjoyHQ Yes 
Intellimize Yes 
Kwanzoo Yes 
LINE No 
Leadzpipe Yes 
LinkedIn Yes 
Lytics Yes 
Mailshake Yes 
Optimizely One Yes 
Pabbly Connect Yes 
Peaka Yes 
Potion Yes 
Protective.ai Yes 
Referral Rock Yes 
SSIS Integration Toolkit Yes 
Slack Yes 
Zendesk Yes 

Integrations

Shopify Yes 
Causal No 
Drip No 
EnjoyHQ No 
Intellimize No 
Kwanzoo No 
LINE Yes 
Leadzpipe No 
LinkedIn No 
Lytics No 
Mailshake No 
Optimizely One No 
Pabbly Connect No 
Peaka No 
Potion No 
Protective.ai No 
Referral Rock No 
SSIS Integration Toolkit No 
Slack No 
Zendesk No 

Pricing Details

Free
Standard - $50/mo
Pro - $500/mo
Premium - $1500/mo
Enterprise - Chat With Us
Free Trial No 
Free Version Yes 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Salesloft

Founded

2011

Country

United States

Website

www.salesloft.com/platform/drift

Vendor Details

Company Name

MyAlice

Founded

2018

Country

Singapore

Website

myalice.ai/

Product Features

Account Based Marketing

Analytics Yes 
Campaign Personalization Yes 
Customer Segmentation Yes 
Engagement Monitoring No 
Lead Nurturing Yes 
Lead Scoring Yes 
Progress Tracking No 
Prospecting Tools No 
Target Account Identification Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Lead Capture

Business Card / Badge Scanning No 
Dashboard Yes 
Data Extraction No 
Lead Distribution No 
Lead Notifications Yes 
Lead Nurturing Yes 
Lead Qualification No 
Lead Scoring Yes 
Online Forms No 

Lead Generation

Contact Discovery Yes 
Contact Import/Export Yes 
Lead Capture Yes 
Lead Database Integration Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification Yes 

Lead Nurturing

A/B Testing No 
Campaign Management Yes 
Drip Campaigns No 
Lead Capture Yes 
Lead Notifications Yes 
Lead Scoring Yes 
Lead Segmentation No 
Performance Metrics No 
Personalization Yes 
Pipeline Management No 

Sales Intelligence

CRM Integration Yes 
Data Cleaning No 
Data Enrichment No 
Data Import/Export No 
Data Mining No 
Data Verification No 
Email Integration No 
Lead Scoring Yes 
List Building No 
Performance Management No 
Pipeline Management No 
Predictive Modeling/Analytics No 
Prospecting Tools No 
Reporting/Analytics Yes 
Sales Forecasting No 

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Alternatives

Freshchat Reviews

Freshchat

Freshworks

Alternatives

Heyday AI Reviews

Heyday AI

Hootsuite
Heyday AI Reviews

Heyday AI

Hootsuite
Drift Reviews

Drift

Salesloft
Docket Reviews

Docket

Docket Inc.