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Description

A guard tour system is essential for effectively overseeing security patrol operations in Singapore. In recent years, the responsibilities of security officers have expanded beyond traditional patrol duties to include tasks such as facility assessments and inspections. This evolution, combined with a growing demand for security services and a notable shortage of manpower in the industry, necessitates a more efficient management approach for security patrols with a smaller number of officers. We provide a wide array of electronic guard tour systems leveraging various geotagging technologies, including iButton Touch Memory, RFID, GPS, and GPRS. You can track the activities of your security personnel in real-time, ensuring exceptional situational awareness. Our customizable patrol management software is designed to cater to your specific security requirements. Additionally, we ensure a swift turnaround with software features for monitoring patrols, generating activity reports, planning tour routes, and scheduling guards, making it easier than ever to maintain security standards. Enhancing operational efficiency is not just a goal; it's a necessity in today's security landscape.

Description

Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dr Integrated Systems

Country

Singapore

Website

drpatrol.com

Vendor Details

Company Name

Kerkton Security Technologies

Founded

2016

Country

United States

Website

www.kerkton.com/computer-aided-dispatch

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management No 
Investigation Management No 
Multiple Alarm Queues No 

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection Yes 
Event Management Yes 
Incident Management Yes 
Investigation Management Yes 
Multiple Alarm Queues Yes 

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