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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your users can create effective help documentation by next week. Dr.Explain is a help authoring tool that allows you to create help files, user documentation, and online help manuals in HTML, PDF, WORD, WORD, and CHM formats. Your product is great, but users continue asking the same questions every day. Your support team is overwhelmed and your email inbox is full. You have to spend all of your time calling customers, even though your product is flawless. You receive constant requests for online demos. You can create user-friendly help documents for your customers using Dr.Explain in just two days. This will cut down on your support team's workload up to half. Your customers can make the most out of your product without you having to help. This saves you time, money, effort, and effort. You can create help documentation once with Dr.Explain, and then publish it in many formats, including a help center integrated into your mobile app or desktop, or an online repository integrated with your website.

Description

RWS is a global leader in content management, translation technology, and services, partnering with over 80 of the top 100 global companies. Tridion Docs, our DITA-based Component Content Management System (CCMS), streamlines and automates complex content processes at scale, empowering you to author, review, localize, manage, and deliver structured content with confidence. With Tridion Docs, you can create technical documentation, policies, procedures, and other critical and regulatory content efficiently using AI. Additionally, Tridion Docs facilitates easy information discovery and automated delivery, providing AI-driven recommendations to ensure that employees, business partners, and customers quickly access the right information when they need it. Outperforming the competition Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance in 11 categories across business and technology criteria. It outperformed the competition in 8 of the categories, providing the most solid foundation for your current and future content challenges.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tridion Sites No 

Integrations

Tridion Sites Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Indigo Byte Systems

Founded

2004

Country

United States

Website

www.drexplain.com

Vendor Details

Company Name

RWS

Founded

1958

Country

United Kingdom

Website

www.rws.com/content-management/tridion/docs/

Product Features

Help Authoring Tools

Collaboration Tools No 
Content Library No 
Drag & Drop Editing No 
Image Library No 
Import HTML / Word No 
Multi-Format Output No 
Offline Editing No 
Preview Output No 
Screenshot Tool No 
Search No 
Templates No 
Text Editor / Word Processor No 
Translation Tools No 
Version Control No 

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

Product Features

Content Management

Audio Content No 
Customizable Templates No 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor No 
SEO Management No 
Text Editor No 
Version Control No 
Video Content No 
Website Management No 

Digital Asset Management

Asset Categorization Yes 
Asset Library Yes 
Asset Sharing No 
Brand Control No 
Customizable Branding Yes 
File Conversion No 
Metadata Management Yes 
Mobile App No 
Reporting/Analytics Yes 
Search Within Document Yes 
Search/Filter Yes 
Version Control Yes 
Watermarking No 
Workflow Management Yes 

Document Collaboration

Access Control / Permissions Yes 
Autosave Yes 
Chat / Messaging No 
Cloud Storage No 
Comments / Annotations No 
Edit / Change Tracking Yes 
Electronic Signature No 
Multiple File Formats Yes 
Pre-made Templates No 
Search Yes 
User Tagging Yes 
Version Control Yes 
Workflow / Approval Process Yes 

Enterprise Content Management (ECM)

Archiving & Retention No 
Collaboration Tools Yes 
Content Lifecycle Management No 
Digital Asset Management No 
Document Management No 
Electronic Signature No 
Information Governance No 
Mobile Access No 
Search No 
Version Control Yes 
Workflow Management Yes 

Help Authoring Tools

Collaboration Tools Yes 
Content Library Yes 
Drag & Drop Editing No 
Image Library No 
Import HTML / Word No 
Multi-Format Output No 
Offline Editing No 
Preview Output No 
Screenshot Tool No 
Search No 
Templates No 
Text Editor / Word Processor Yes 
Translation Tools Yes 
Version Control Yes 

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

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