Average Ratings 251 Ratings
Average Ratings 0 Ratings
Description
Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.
Description
Transform user research into shareable video insights in just minutes with our platform. It provides automated video clips and highlights while enabling Live Notes for immediate analysis and tagging. You can effortlessly upload audio and video from any location, making it the ideal qualitative data platform for organizations focused on insights. This solution serves as a single repository for all your qualitative data, allowing you to spend less time managing and editing media files. By automating the labor-intensive processes of transcription and media preparation, you can concentrate on deriving valuable insights. Instantly create research clips and highlights, eliminating the hassle of tedious video editing. Simply tag key moments in your recordings, and our platform will generate clips in real-time. Additionally, we automatically organize your research projects; by submitting your research plan, we'll categorize your recordings into questions, exercises, and themes, facilitating effortless synthesis of your findings. This streamlined approach not only saves you time but also enhances the overall quality of your research outcomes.
API Access
Has API
API Access
Has API
Integrations
Airtable
Evernote
Feefo
Freshdesk
GitHub
Gmail
Google Analytics
Google Forms
Intercom
Jira
Integrations
Airtable
Evernote
Feefo
Freshdesk
GitHub
Gmail
Google Analytics
Google Forms
Intercom
Jira
Pricing Details
$29/user/month
Free Trial
Free Version
Pricing Details
$77 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dovetail Research
Founded
2017
Country
Australia
Website
dovetail.com
Vendor Details
Company Name
Tetra Insights
Founded
2018
Country
United States
Website
www.tetrainsights.com
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Product Features
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
Software Testing
Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing