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Description
Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.
Description
Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place.
Get a clear picture of your customers' needs and make the right product decisions by:
- Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth
- Highlighting key findings with custom searchable tags and sentiment analysis.
- Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports.
- Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps.
- Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools
API Access
Has API
No
API Access
Has API
No
Integrations
Airtable
Yes
Intercom
Yes
Jira
Yes
Microsoft Teams
Yes
Slack
Yes
Stackreaction
Yes
SurveyMonkey
Yes
Zendesk
Yes
Freshdesk
Yes
Gmail
Yes
Integrations
Airtable
Yes
Intercom
Yes
Jira
Yes
Microsoft Teams
Yes
Slack
Yes
Stackreaction
Yes
SurveyMonkey
Yes
Zendesk
Yes
Freshdesk
No
Gmail
No
Pricing Details
$29/user/month
Free Trial
Yes
Free Version
Yes
Pricing Details
€19 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dovetail Research
Founded
2017
Country
Australia
Website
dovetail.com
Vendor Details
Company Name
Reveall
Founded
2021
Country
Netherlands
Website
www.reveall.co
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Insight Engines
AI / Machine Learning
No
Augmented Analytics
No
Data Aggregation
No
Data Classification
No
Data Extraction
No
Data Source Connectors
No
Full Text Search
No
Intent Recognition
No
Multiple Data Sources
No
Search / Filter
No
Sentiment Analysis
No
Qualitative Data Analysis
Annotations
Yes
Collaboration
Yes
Data Visualization
Yes
Media Analytics
No
Mixed Methods Research
No
Multi-Language
Yes
Qualitative Comparative Analysis
No
Quantitative Content Analysis
No
Sentiment Analysis
Yes
Statistical Analysis
No
Text Analytics
Yes
User Research Analysis
Yes
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
Yes
User Journeys
No
User Research
Yes
Product Features
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
Yes
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
Yes
Templates
Yes
Product Roadmap
Collaboration
Yes
Content Import / Export
No
Diagramming
No
Drag & Drop
Yes
Feature Management
No
Milestone Tracking
No
Prioritization
Yes
Requirements Management
No
Workflow Management
Yes
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
Yes
User Research
Yes
