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Description

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

Description

Engage in a real-time conversation with a large audience, allowing you to comprehend their viewpoints instantly through AI, which helps in organizing and interpreting their feedback. This enables you to make informed business choices with quicker and more comprehensive insights. By minimizing risks and enhancing decision-making, you can gain swift, actionable intelligence while reducing bias and integrating customer feedback throughout the innovation process, thus enabling research-driven decisions to be made three times faster. Streamline your resource usage by democratizing insights in dynamic discussions with as many as 1,000 participants at once, eliminating the need for follow-up surveys and focus groups. This approach can save over 50 hours of work, allowing you to concentrate on storytelling and developing a narrative based on your data. Numerous clients from various sectors utilize Remesh to gain a deeper understanding of their audience, ultimately leading to the creation of improved products, more effective companies, and better governance. The ability to harness diverse perspectives in real-time not only enhances innovation but also fosters a culture of inclusivity and responsiveness to customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airtable
Alida
Asana
Dropbox
Evernote
Facebook
Feefo
Freshdesk
GitHub
Gmail
Intercom
Jira
Microsoft OneNote
Microsoft Teams
Stackreaction
SurveyMonkey
Trello
Wufoo
X (Twitter)
Zendesk

Integrations

Airtable
Alida
Asana
Dropbox
Evernote
Facebook
Feefo
Freshdesk
GitHub
Gmail
Intercom
Jira
Microsoft OneNote
Microsoft Teams
Stackreaction
SurveyMonkey
Trello
Wufoo
X (Twitter)
Zendesk

Pricing Details

$29/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dovetail Research

Founded

2017

Country

Australia

Website

dovetail.com

Vendor Details

Company Name

Remesh

Founded

2015

Country

United States

Website

remesh.ai

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Alternatives

Alternatives

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