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Description
Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.
Description
All enterprise data must be integrated, managed, secured, and analyzed. Data is a valuable asset for organizations. There is a lot of it. Structured data such as log files, spreadsheets, tables, and charts. Unstructured data such as emails, documents, images, videos, and spreadsheets. These data are often stored in disconnected systems where they quickly diversify in type and increase in volume, making it more difficult to use each day. People who depend on this data don’t think in terms if rows, columns, or just plain text. They think about their organization's mission, and the challenges they face. They want to be able to ask questions about their data, and get answers in a language that they understand. The Palantir Gotham Platform is your solution. Palantir Gotham combines and transforms any type of data into one coherent data asset. The platform enriches and maps data into meaningfully defined objects, people, places, and events.
API Access
Has API
No
API Access
Has API
No
Integrations
Asana
Yes
Evernote
Yes
Facebook
Yes
Feefo
Yes
GitHub
Yes
Google Analytics
Yes
Intercom
Yes
Jira
Yes
Jira Work Management
Yes
Magellan AI
Yes
Integrations
Asana
No
Evernote
No
Facebook
No
Feefo
No
GitHub
No
Google Analytics
No
Intercom
No
Jira
No
Jira Work Management
No
Magellan AI
No
Pricing Details
$29/user/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dovetail Research
Founded
2017
Country
Australia
Website
dovetail.com
Vendor Details
Company Name
Palantir Technologies
Founded
2003
Country
United States
Website
www.palantir.com/palantir-gotham/
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Insight Engines
AI / Machine Learning
No
Augmented Analytics
No
Data Aggregation
No
Data Classification
No
Data Extraction
No
Data Source Connectors
No
Full Text Search
No
Intent Recognition
No
Multiple Data Sources
No
Search / Filter
No
Sentiment Analysis
No
Qualitative Data Analysis
Annotations
Yes
Collaboration
Yes
Data Visualization
Yes
Media Analytics
No
Mixed Methods Research
No
Multi-Language
Yes
Qualitative Comparative Analysis
No
Quantitative Content Analysis
No
Sentiment Analysis
Yes
Statistical Analysis
No
Text Analytics
Yes
User Research Analysis
Yes
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
Yes
User Journeys
No
User Research
Yes
Product Features
Big Data
Collaboration
No
Data Blends
No
Data Cleansing
No
Data Mining
No
Data Visualization
No
Data Warehousing
No
High Volume Processing
No
No-Code Sandbox
No
Predictive Analytics
No
Templates
No
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
No
Media Analytics
No
Mixed Methods Research
No
Multi-Language
No
Qualitative Comparative Analysis
No
Quantitative Content Analysis
No
Sentiment Analysis
No
Statistical Analysis
No
Text Analytics
No
User Research Analysis
No
