Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

Description

Save hours of time by comparing user research recordings to test results that instantly translate into metrics that matter. You can quickly create a maze to meet every project's needs, including surveys and usability tests. Then share it with users with a simple URL. You can see the test results in real-time and transform them into quantitative data like heatmaps and mis-clicks. In your auto-generated Maze Report, share your findings with stakeholders and start a conversation. Maze can be used to validate ideas, concepts, and test wireframes, usability, copy, and gather user insights through satisfaction surveys and feedback. Maze is browser-based, device-agnostic and intuitive. It integrates seamlessly with leading design platforms such as Figma, InVision and AdobeXD to speed up your testing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl Yes 
Asana Yes 
Evernote Yes 
Feefo Yes 
Figma No 
Freshdesk Yes 
Gmail Yes 
Google Analytics Yes 
Jira Yes 
Jira Work Management Yes 
Marvel No 
Microsoft OneNote Yes 
Rally No 
Slack Yes 
Stackreaction Yes 
StoryChief No 
Surfside Yes 
SurveyMonkey Yes 
Zendesk Yes 

Integrations

AccessOwl Yes 
Asana No 
Evernote No 
Feefo No 
Figma Yes 
Freshdesk No 
Gmail No 
Google Analytics No 
Jira No 
Jira Work Management No 
Marvel Yes 
Microsoft OneNote No 
Rally Yes 
Slack No 
Stackreaction No 
StoryChief Yes 
Surfside No 
SurveyMonkey No 
Zendesk No 

Pricing Details

$29/user/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$0
Professional - $25 per user per month
Enterprise - customized for your team
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dovetail Research

Founded

2017

Country

Australia

Website

dovetail.com

Vendor Details

Company Name

Maze

Founded

2018

Country

France

Website

maze.co

Product Features

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Insight Engines

AI / Machine Learning No 
Augmented Analytics No 
Data Aggregation No 
Data Classification No 
Data Extraction No 
Data Source Connectors No 
Full Text Search No 
Intent Recognition No 
Multiple Data Sources No 
Search / Filter No 
Sentiment Analysis No 

Qualitative Data Analysis

Annotations Yes 
Collaboration Yes 
Data Visualization Yes 
Media Analytics No 
Mixed Methods Research No 
Multi-Language Yes 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis Yes 
Statistical Analysis No 
Text Analytics Yes 
User Research Analysis Yes 

UX

Animation No 
For Mobile Yes 
For Websites Yes 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Product Features

App Design

Change Management No 
Collaboration No 
Design Templates No 
Drag & Drop No 
Feature Library No 
Prototyping No 
Testing Management Yes 
Visual Interface No 

Prototyping

Animation No 
Collaboration No 
Drag & Drop No 
Software Prototyping No 
Templates No 
UI Prototyping No 
UX Prototyping No 
Usability Testing Yes 
Version Control No 

Usability Testing

A/B Testing Yes 
Annotations No 
Audience Targeting Yes 
Heatmaps Yes 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing Yes 
Quantitative Metrics Yes 
Remote User Testing Yes 
Reporting / Analytics Yes 
Surveys and Feeback Yes 
Video Recording / Transcription Yes 

Alternatives

Alternatives

Dovetail Reviews

Dovetail

Dovetail Research