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Description
Dovetail Software offers an HR Service Delivery Experience that includes HR Case Management and Employee Portal. It also provides reporting & analytics that enables HR to achieve excellence and meet the needs of modern HR teams. These requirements include improving the employee experience and improving the HR Experience of delivering human resources services.
Dovetail Software was founded in 1996 as a CRM company (Customer Relationship Manager) based in Austin, Texas. It started out focusing on the customer service and support market and implementing products for large-scale enterprise organizations.
We changed our focus in 2008 and created products for global workforces, specifically HR Service Delivery. Our current product line includes Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and HR Knowledge Management.
Description
Monitor all expenses related to cases, encompassing administrative costs, temporary staffing, employee absences, and tribunal fees. Stay organized with case dashboards that highlight important deadlines, a visual timeline of case progress, effective task management, and timely alerts. Your team will be informed of daily task deadlines through integrated emails, customizable letter templates, and document capture features. Identify trends and patterns with comprehensive reporting tools. Enhanced transparency regarding case expenses and durations empowers you to implement meaningful improvements. The tailored cloud-based system is designed to align with your policies and procedures, ensuring compliance and keeping your cases on track, ultimately allowing for quicker resolutions, minimizing tribunal risks, and freeing up time for relationship management. Assure HRCase serves as a cloud-based case management solution that facilitates the tracking, recording, and monitoring of employee relations cases, transforming your policies into clear, manageable stages and actionable steps for your team. This innovative approach not only simplifies the process but also enhances overall efficiency in handling employee relations matters.
API Access
Has API
API Access
Has API
Integrations
Basecamp
Clickatell
Microsoft Outlook
Oracle Artificial Intelligence
SAP Access Control
Twilio
Willis Towers Watson HR Portal Software
Workday Extend
X (Twitter)
XpertHR
Integrations
Basecamp
Clickatell
Microsoft Outlook
Oracle Artificial Intelligence
SAP Access Control
Twilio
Willis Towers Watson HR Portal Software
Workday Extend
X (Twitter)
XpertHR
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dovetail Software
Founded
1995
Country
United States
Website
www.dovetailsoftware.com
Vendor Details
Company Name
RLDatix
Founded
1986
Country
United States
Website
www.allocatesoftware.com/hr-case-management-software/
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management