Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.
Description
i4T Business is the app of choice for businesses that want to deliver Efficient, Streamlined, and Simplified Field Services.
As an end-to-end Field Service Management Software, i4T Business ensures that from Quote to Completion, Payment, and Reviews, every Work Order is fulfilled with Efficiency, Transparency, Compliance, and Safety.
The platform is specifically tailored to meet the needs of a range of FSM businesses, based on their size and the complexity of their operations through its 3 subscription plans, which are:
i4T Business Lite: Sole Business Owners providing one specialized Field Service.
i4T Business Standard: FSM Business Owners having multiple employees across multiple Field Services.
i4T Business Pro: FSM Business Owners having multiple employees and subcontractors across multiple Field Services.
i4T Business is powered by the innovative i4T Global Field Service Management ecosystem, that ensures all stakeholders connect through one platform to deliver service excellence. Offering seamless integration with i4T Maintenance (Property Maintenance Management Software) and i4Tradies (Home Maintenance Management App), allows Field Service Suppliers to obtain quality leads and keep their business growing
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
Yes
Xero
Yes
MYOB
No
MessageMedia
No
Stripe
No
Integrations
QuickBooks Online
Yes
Xero
Yes
MYOB
Yes
MessageMedia
Yes
Stripe
Yes
Pricing Details
$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial
Yes
Free Version
Yes
Pricing Details
$49.50 per month
i4T Business Lite - $49.50
i4T Business Standard - $99.00
i4T Business Pro - Tailored Pricing
i4T Business Standard - $99.00
i4T Business Pro - Tailored Pricing
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Dougal
Founded
2017
Country
Australia
Website
dougal.app
Vendor Details
Company Name
i4T Global
Founded
2017
Country
Australia
Website
i4tglobal.com/solutions/field-service-management-software/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes