Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.
Description
Varisett FSM serves as a comprehensive field service management solution tailored specifically for heating, plumbing, electrical, property maintenance, and lettings-repair teams throughout the UK. It integrates job management, engineering resources, and customer records into a unified scheduling and dispatch interface that includes a map view for improved navigation. Administrative personnel can efficiently assign tasks and make updates, while field engineers have access to a mobile application that allows them to retrieve job details and document their work with images, with the added benefit of offline functionality as claimed by the vendor. Additionally, there is a customer portal that facilitates appointment booking and job tracking for enhanced client interaction. The software also offers customization options, allowing clients to incorporate their branding elements like logos and color schemes. Ultimately, these features are designed to enhance the efficiency of service businesses by improving coordination of appointments, on-site tasks, and customer communications between both office and field teams, ensuring a seamless workflow that benefits all parties involved.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Xero
No
Pricing Details
$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial
Yes
Free Version
Yes
Pricing Details
£49/month for 3 users
The submitted plan starts at £49 per month for 3 users, with no setup fee. Annual plans provide 12 months of service for the price of 10.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dougal
Founded
2017
Country
Australia
Website
dougal.app
Vendor Details
Company Name
Varisett Limited
Founded
2026
Country
United Kingdom
Website
varisett.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No