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Average Ratings 9 Ratings

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support

Description

Encourage your customers to share their feedback in real-time, which is essential for reducing churn proactively and fostering growth. Taking action based on customer insights is crucial for business success. If you're still relying on Google Forms for your NPS and customer feedback, you could be squandering nearly eight hours each week just to extract actionable insights, and sometimes even more. With our platform, you can swiftly create one or multiple 5-Star or NPS surveys directly from the dashboard. Distribute the survey effortlessly through email, SMS, or integrate it with your preferred tools like Intercom, Mailchimp, Zapier, and over 20 others. Utilize the robust dashboard to uncover actionable feedback and enhance critical areas of your business. Additionally, by passing more customer details through URL parameters, you simplify the process for your users. By asking the right questions at the right moment, you can gain valuable insights. Transform your satisfied customers into positive online reviews, leading to organic growth. This solution is designed to be straightforward, cost-effective, and highly efficient for your needs. Moreover, the ability to gather feedback seamlessly will empower your business to adapt and thrive in an ever-changing market.

Description

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
5X No 
Adobe Analytics No 
Anecdote No 
Decibel No 
Desktop.com No 
Freshpaint No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom Yes 
Kissmetrics No 
Mailchimp Yes 
Optimizely One No 
Piwik PRO No 
Salesforce No 
Slack No 
Stackreaction No 
Thinkific No 
Wufoo No 

Integrations

Zapier Yes 
5X Yes 
Adobe Analytics Yes 
Anecdote Yes 
Decibel Yes 
Desktop.com Yes 
Freshpaint Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom No 
Kissmetrics Yes 
Mailchimp No 
Optimizely One Yes 
Piwik PRO Yes 
Salesforce Yes 
Slack Yes 
Stackreaction Yes 
Thinkific Yes 
Wufoo Yes 

Pricing Details

$39 per month
Billed quarterly
Free Trial No 
Free Version No 

Pricing Details

$64/Month 20% off
$ 0.40
per Response/month
(billed monthly)

More discount on annual billing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Doter

Country

India

Website

doter.co

Vendor Details

Company Name

ProProfs

Founded

2010

Country

United States

Website

qualaroo.com

Product Features

NPS

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates No 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

UX

Animation No 
For Mobile Yes 
For Websites Yes 
Heatmaps No 
Prototyping Yes 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing Yes 
User Journeys No 
User Research Yes 

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