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Average Ratings 44 Ratings

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Description

Cutting the time required for ServiceNow upgrades by 50% is achievable with DotWalk's AI-driven solutions that handle tasks better suited for automation. No other provider addresses the challenges of lengthy ServiceNow upgrade testing quite like DotWalk. Established by experts in ServiceNow and Automated Testing Framework (ATF), DotWalk aims to eliminate the difficulties associated with complex upgrades. Their unique AI-powered solutions operate seamlessly within ServiceNow, allowing businesses to concentrate on their core priorities while automating what should not be left to human effort. With a wealth of experience in the ServiceNow landscape, the DotWalk team collaborates with large enterprises to streamline labor-intensive upgrades, cut costs, and allocate more time to critical business projects. As companies implementing ServiceNow increasingly turn to automated testing, they enhance the efficiency of their upgrade and update set processes, ultimately paving the way for smoother transitions and better outcomes. The commitment to innovation and excellence positions DotWalk as a leader in the realm of ServiceNow upgrades.

Description

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ServiceNow Yes 
DoiT No 
Epsagon No 
F5 Distributed Cloud App Stack No 
Fleece AI No 
Gatus No 
Hyperping No 
IncidentHub No 
Kayako No 
Luciq No 
Monad No 
Nagios XI No 
Oracle Container Cloud Service No 
Phoenix Incidents No 
Quindar No 
Trustle No 
Truzta No 
Zendesk No 

Integrations

ServiceNow Yes 
DoiT Yes 
Epsagon Yes 
F5 Distributed Cloud App Stack Yes 
Fleece AI Yes 
Gatus Yes 
Hyperping Yes 
IncidentHub Yes 
Kayako Yes 
Luciq Yes 
Monad Yes 
Nagios XI Yes 
Oracle Container Cloud Service Yes 
Phoenix Incidents Yes 
Quindar Yes 
Trustle Yes 
Truzta Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DotWalk

Founded

2017

Country

United States

Website

dotwalk.io/#products

Vendor Details

Company Name

PagerDuty

Founded

2006

Country

United States

Website

www.pagerduty.com

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Product Features

DevOps

Approval Workflow Yes 
Dashboard Yes 
KPIs Yes 
Policy Management Yes 
Portfolio Management Yes 
Prioritization Yes 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications Yes 
Enriched Incident Context Yes 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management Yes 
Rich HTML Email Notifications Yes 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management Yes 
Self Service Portal No 
Service Catalog No 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization Yes 
Event Logs Yes 
Network Logs No 
Remediation Yes 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

SaaS Management

License Management Yes 
Onboarding Yes 
Renewal Management Yes 
SaaS Operations Management Yes 
Shadow IT Detection Yes 
Spend Management Yes 
Subscription Management Yes 
Usage Tracking / Analytics Yes 
Vendor Management Yes 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring No 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring No 

Website Monitoring

Availability Testing No 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting No 

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