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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gathering customer input is essential for enhancing your product offerings. By utilizing our platform, you can effortlessly collect, manage, and evaluate customer feedback. Integrating Doorbell into your website or app takes under two minutes, allowing you to customize every aspect of the feedback form according to your preferences. Our small, agile team is committed to rapidly addressing any challenges, and we value our customers' contributions to our development strategy. Doorbell easily integrates with over 30 other services, ensuring it complements your existing workflow seamlessly. You will receive notifications regarding customer feedback either through email or your preferred team chat application, enabling collaborative management and analysis of insights received. Our quick and straightforward sign-up process only requires essential information from you. Since Doorbell operates as a self-contained library, it minimally impacts your application's size and performance. To set it up on your website, you will only need to copy and paste approximately ten lines of code; for iOS apps, CocoaPods is required, while Android apps necessitate Gradle. Additionally, we are continuously refining our services based on user experiences, ensuring that our solutions remain relevant and effective.

Description

Gauge, comprehend, and respond to customer insights effectively. Leverage customer experience software to streamline your surveys related to experience and loyalty. Scrutinize customer opinions and implement changes within your existing IT frameworks. Incorporate customer feedback seamlessly into your daily operations. By automating your surveys, you can gain a comprehensive view of customer experiences and take meaningful actions that add value. We simplify the process of measuring, interpreting, and responding to customer insights. Nps.today transforms lengthy questionnaires into concise, targeted questions delivered at optimal times for respondents. Utilize automated prompts throughout the customer journey with surveys that are informed by data. Integrate your customer satisfaction and loyalty surveys into all communication channels and external outreach. Benefit from insightful dashboards to pinpoint areas for enhancement and elevate customer experiences. Employ categorization or artificial intelligence to uncover avenues for improvement, while also merging additional data sources for deeper insights into customer behavior. This holistic approach ensures you remain attuned to the evolving needs of your clientele.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Jira Yes 
Slack Yes 
Zendesk Yes 
Apsis One No 
Breeze Yes 
CA Flowdock Yes 
GitHub Yes 
Lime CRM No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Business Central No 
Microsoft Power Apps No 
Microsoft Power BI No 
Pipedrive No 
Podio No 
Puzzel No 
Salesforce Agentforce Service Yes 
SuperOffice CRM No 
Twist Yes 

Integrations

Freshdesk Yes 
Jira Yes 
Slack Yes 
Zendesk Yes 
Apsis One Yes 
Breeze No 
CA Flowdock No 
GitHub No 
Lime CRM Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Power Apps Yes 
Microsoft Power BI Yes 
Pipedrive Yes 
Podio Yes 
Puzzel Yes 
Salesforce Agentforce Service No 
SuperOffice CRM Yes 
Twist No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Pricing Details

€137 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Doorbell.io

Founded

2013

Country

United Kingdom

Website

doorbell.io

Vendor Details

Company Name

nps.today

Country

Denmark

Website

nps.today/

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

NPS

Alternatives

Alternatives

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Delighted

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