Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gathering customer input is essential for enhancing your product offerings. By utilizing our platform, you can effortlessly collect, manage, and evaluate customer feedback. Integrating Doorbell into your website or app takes under two minutes, allowing you to customize every aspect of the feedback form according to your preferences. Our small, agile team is committed to rapidly addressing any challenges, and we value our customers' contributions to our development strategy. Doorbell easily integrates with over 30 other services, ensuring it complements your existing workflow seamlessly. You will receive notifications regarding customer feedback either through email or your preferred team chat application, enabling collaborative management and analysis of insights received. Our quick and straightforward sign-up process only requires essential information from you. Since Doorbell operates as a self-contained library, it minimally impacts your application's size and performance. To set it up on your website, you will only need to copy and paste approximately ten lines of code; for iOS apps, CocoaPods is required, while Android apps necessitate Gradle. Additionally, we are continuously refining our services based on user experiences, ensuring that our solutions remain relevant and effective.

Description

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
Breeze Yes 
CA Flowdock Yes 
Eloqua No 
Freshdesk Yes 
Front Yes 
GitHub Yes 
Help Scout Yes 
Intercom No 
Kigo No 
Mews No 
Priority Software No 
Salesforce No 
Salesforce Agentforce Service Yes 
Slack Yes 
Stackpile Yes 
Tanda No 
Zapier No 
Zendesk Yes 

Integrations

Asana No 
Breeze No 
CA Flowdock No 
Eloqua Yes 
Freshdesk No 
Front No 
GitHub No 
Help Scout No 
Intercom Yes 
Kigo Yes 
Mews Yes 
Priority Software Yes 
Salesforce Yes 
Salesforce Agentforce Service No 
Slack No 
Stackpile No 
Tanda Yes 
Zapier Yes 
Zendesk No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Pricing Details

$150/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Doorbell.io

Founded

2013

Country

United Kingdom

Website

doorbell.io

Vendor Details

Company Name

Howazit

Founded

2013

Country

Israel

Website

www.howazit.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Lead Nurturing

A/B Testing No 
Campaign Management No 
Drip Campaigns No 
Lead Capture No 
Lead Notifications No 
Lead Scoring No 
Lead Segmentation No 
Performance Metrics No 
Personalization No 
Pipeline Management No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

NPS

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation Yes 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

Lime Connect Reviews

Lime Connect

Lime Connect (formerly Userlike)
Heyday AI Reviews

Heyday AI

Hootsuite