Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Effortlessly create market research tablet surveys with CAPI using SurveyToGo. This platform allows you to deploy intricate surveys featuring multimedia elements to numerous tablets in the field, all while supporting both online and offline capabilities. With centralized project management, you can effectively monitor your projects, track quotas, and manage interviewers' locations, ensuring that your clients receive precise and prompt feedback. The advanced Quality Control subsystem is seamlessly integrated into SurveyToGo's framework, enhancing your survey process. From GPS tracking and discreet voice recordings to identifying suspicious interview conditions and managing a specialized Quality Control operations console, SurveyToGo's mobile survey software empowers you to efficiently approve or reject interviews and oversee the entire quality assurance process like never before. This comprehensive approach guarantees that the integrity of your data remains intact throughout the research undertaking.
Description
In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers.
Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dooblo
Founded
2002
Country
Israel
Website
www.dooblo.net
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No