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features
design
support

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Description

The Donor 360® Software leverages web and mobile technologies to enhance donor engagement and streamline the donation process, thereby boosting the productivity of collection centers. In today's digital age, the way we accomplish everyday tasks has significantly evolved, with many people opting for their smartphones and the internet for activities such as shopping, ordering food, managing finances, or checking flight statuses, rather than making phone calls or traveling in person. This trend has grown stronger, prompting forward-thinking organizations to explore ways to utilize online and mobile platforms to elevate service quality and enhance stakeholder engagement. For plasma collection facilities, this may involve adopting web and mobile solutions to facilitate donor interaction, simplify the donation experience, and increase operational efficiency. The Donor 360® application is designed to address these challenges by providing donors with vital information, reducing their overall time from arrival to departure, and allowing your team to foster stronger connections with donors. Ultimately, this innovative approach not only benefits the donors but also enhances the overall performance of the plasma collection process.

Description

Develop innovative campaigns that are both objective and engaging, while ensuring the validation of donor information and real-time payment processing through an easily customizable platform. Securely capture donor details in real-time and minimize errors with automated checks on both donor and payment data, functioning even without internet connectivity. Monitor your team's efficiency with comprehensive reporting tools that save both time and resources in handling donations, while also enhancing donor engagement through the establishment of relationship management protocols. The limited availability of donation options significantly affects organizations' ability to attract new supporters. In fact, research shows that over the past year, 85% of individuals have not received any donation solicitations from charities. Make your campaigns stand out by incorporating your organization’s branding and utilizing compelling visuals to attract and convert new donors effectively. This strategic approach not only fosters a deeper connection with your audience but also amplifies the reach of your fundraising efforts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Haemonetics

Country

United States

Website

plasma.haemonetics.com/software-solutions/donor360

Vendor Details

Company Name

Trackmob

Website

www.trackmob.com.br/en/

Product Features

Donation Management

Campaign Management No 
Donation Tracking No 
Donor Database No 
Event Management No 
Gift Management No 
Grant Management No 
In-Kind Donations No 
Matching Donations No 
Mobile Donations No 
Online Donations No 
Pledge Management No 
Receipts / Statements No 
Recurring Donations No 
Volunteer Management No 

Product Features

Donation Management

Campaign Management Yes 
Donation Tracking No 
Donor Database Yes 
Event Management No 
Gift Management No 
Grant Management Yes 
In-Kind Donations No 
Matching Donations No 
Mobile Donations Yes 
Online Donations Yes 
Pledge Management No 
Receipts / Statements No 
Recurring Donations Yes 
Volunteer Management No 

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