Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Donna CRM is an innovative customer relationship management tool that integrates seamlessly with Gmail, catering specifically to freelancers and consultants who handle their client interactions via email. By allowing users to manage their client relationships without the need to toggle between Gmail and other CRM platforms, Donna CRM incorporates features such as pipeline tracking, relationship context, and follow-up management directly into the user's inbox. This functionality enables you to convert any email conversation into a monitored deal, access relationship histories in real-time, and effectively manage your opportunities while maintaining a smooth workflow. With Donna CRM, you can enhance your productivity and ensure that no client communication slips through the cracks.
Description
InboxCRM by AppEQ is an innovative Customer Success platform built natively into Gmail, designed to streamline CS workflows by eliminating the need to switch between multiple tools. Users can import accounts directly from their Gmail inbox and Calendar, while all email and meeting interactions are automatically logged to provide a comprehensive and unified view of customer health, usage metrics, and renewal risks. The platform’s real-time dashboards surface critical insights such as at-risk customers, engagement patterns, and potential upsell opportunities right within Gmail, reducing friction for teams. InboxCRM integrates effortlessly with major CRM systems including Salesforce, HubSpot, and Zoho, as well as with analytics, helpdesk, and collaboration platforms, ensuring seamless data flow. Role-based access and smart filtering help personalize the data view, allowing each team member to focus on what matters most. Features like automated alerts, customizable email templates, and one-click generation of QBR decks make customer success management more efficient and scalable. By centralizing customer success activities in Gmail, InboxCRM empowers teams to improve retention, identify growth opportunities, and enhance customer relationships. Overall, it offers a proactive, data-driven approach to managing customer success without disrupting existing workflows.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Gmail
Yes
Adobe Marketo Engage
No
Chargebee
No
ChurnZero
No
ClientSuccess
No
Demandbase
No
Freshdesk
No
Gainsight
No
HubSpot Customer Platform
No
Intercom
No
Integrations
Gmail
Yes
Adobe Marketo Engage
Yes
Chargebee
Yes
ChurnZero
Yes
ClientSuccess
Yes
Demandbase
Yes
Freshdesk
Yes
Gainsight
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Pricing Details
$10/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$15/user/month
Experience AppEQ
- Unlimited Team Members
- Limited Feature
- Unlimited Team Members
- Limited Feature
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
JKB Software
Website
www.donnacrm.com
Vendor Details
Company Name
AppEQ.ai
Founded
2022
Country
India
Website
www.appeq.ai/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
Yes
Onboarding
No
Revenue Management
Yes
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Revenue Management
Competitor Analysis
No
Dynamic Pricing
No
For Airlines
No
For Hospitality Industry
No
Forecasting
No
Inventory Control
No
Price Optimization
No
Recommendation Engine
Yes
Yield Management
No