Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Instead of relying on cumbersome spreadsheets or complex software for managing bugs, tasks, and issues, consider utilizing DoneDone Projects for a more organized approach. Say goodbye to uncertainty about project status and team responsibilities. You can easily forward company emails to a DoneDone Mailbox, enhancing communication between your support team and your customers. Eliminate the frustrations caused by carbon copies, disrupted email threads, and confusing messages. With DoneDone, managing workflows is simplified. You can choose from our proven bug tracking, task management, customer support, or recruitment workflows, or even design a custom workflow tailored to your specific business requirements. By linking internal tasks with support conversations, both developers and support staff can collaborate seamlessly within a single application. DoneDone fosters improved collaboration among engineering teams, support personnel, and customers alike. Ensure your team stays focused by integrating DoneDone with the existing tools you use for team communication, enhancing overall productivity and efficiency. This way, all team members can remain aligned and informed about project developments.
Description
Sidequest merges the finest elements of effective issue management with your work environment, empowering you to send, receive, and monitor both individual and team tasks seamlessly. With this tool, you can maintain a clear and collective understanding of task statuses, eliminating uncertainties such as whether a task is completed, still in progress, who is responsible, and what the deadlines are. By utilizing the capabilities of native Slack threads, you can engage in discussions directly within tasks, fostering a comprehensive task history that minimizes confusion. Every member of your Slack workspace is equipped with a personal task inbox, and you can easily establish additional shared inboxes in various channels, which are particularly useful for departments like IT, HR, and infrastructure, ensuring streamlined communication across your organization. This functionality enhances collaboration and keeps everyone on the same page, ultimately driving productivity and efficiency in your workplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Beanstalk
Yes
Bugsnag
Yes
Desktop.com
Yes
Harvest
Yes
KonnectzIT
Yes
Rambox
Yes
Slack
No
Stackreaction
Yes
TestLodge
Yes
TestMonitor
Yes
Integrations
Beanstalk
No
Bugsnag
No
Desktop.com
No
Harvest
No
KonnectzIT
No
Rambox
No
Slack
Yes
Stackreaction
No
TestLodge
No
TestMonitor
No
Pricing Details
$4 per user per month
Free Trial
No
Free Version
No
Pricing Details
$1.50 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DoneDone
Country
United States
Website
www.getdonedone.com
Vendor Details
Company Name
Sidequest
Founded
2020
Country
Germany
Website
www.getsidequest.app/
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
Yes
Release Management
Yes
Task Management
No
Ticket Management
No
Workflow Management
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
Yes
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
Yes
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No