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Average Ratings 8 Ratings

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support

Description

Instead of relying on cumbersome spreadsheets or complex software for managing bugs, tasks, and issues, consider utilizing DoneDone Projects for a more organized approach. Say goodbye to uncertainty about project status and team responsibilities. You can easily forward company emails to a DoneDone Mailbox, enhancing communication between your support team and your customers. Eliminate the frustrations caused by carbon copies, disrupted email threads, and confusing messages. With DoneDone, managing workflows is simplified. You can choose from our proven bug tracking, task management, customer support, or recruitment workflows, or even design a custom workflow tailored to your specific business requirements. By linking internal tasks with support conversations, both developers and support staff can collaborate seamlessly within a single application. DoneDone fosters improved collaboration among engineering teams, support personnel, and customers alike. Ensure your team stays focused by integrating DoneDone with the existing tools you use for team communication, enhancing overall productivity and efficiency. This way, all team members can remain aligned and informed about project developments.

Description

Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Operto Teams has the best feature set on the market. Property Management Software Integration - Operto Teams communicates directly with over 40 PMS through API to gain access to property and booking information. The administrative dashboard is a top-level view of issues and tasks to know immediately, from anywhere, what needs attention. The Drag and Drop Staff Scheduling allows you to quickly adjust staff assignments and dates with the visual scheduling tool. The QuickBooks integration includes pushing Billing and Payroll (Time Tracking) information into QuickBooks. Versions supported: Quickbooks Online, Quickbook Desktop Enterprise, Quickbooks Desktop Pro. With Time Tracking, you can track staff hours per day and tasks. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

365Villas No 
Airbnb No 
Beanstalk Yes 
Beds24 No 
Booking Automation No 
Bugsnag Yes 
Desktop.com Yes 
Direct No 
Escapia No 
Hostaway No 
Hosthub No 
Kigo No 
KonnectzIT Yes 
Lodgify No 
Lodgix No 
QuickBooks Online No 
Smoobu No 
Streamline No 
WebRezPro No 
iGMS No 

Integrations

365Villas Yes 
Airbnb Yes 
Beanstalk No 
Beds24 Yes 
Booking Automation Yes 
Bugsnag No 
Desktop.com No 
Direct Yes 
Escapia Yes 
Hostaway Yes 
Hosthub Yes 
Kigo Yes 
KonnectzIT No 
Lodgify Yes 
Lodgix Yes 
QuickBooks Online Yes 
Smoobu Yes 
Streamline Yes 
WebRezPro Yes 
iGMS Yes 

Pricing Details

$4 per user per month
Free Trial No 
Free Version No 

Pricing Details

$70/month
$70/mo. up to 10 properties $7/mo. ea addl
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DoneDone

Country

United States

Website

www.getdonedone.com

Vendor Details

Company Name

Operto Guest Technologies

Founded

2016

Country

United States

Website

operto.com/teams/

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking Yes 
Release Management Yes 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Cleaning Services

Billing & Invoicing Yes 
Client Management Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Mobile Access Yes 
Payroll Management Yes 
Quotes / Estimates No 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Work Order Management Yes 

Employee Scheduling

Appointment Management Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Employee Database Yes 
Group Scheduling Yes 
Messaging Yes 
Mobile Access No 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping No 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database No 
Contract Management No 
Customer Database Yes 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Rental Property Management

Credit Check No 
Expense Management Yes 
Online Payments Yes 
Owner Portal Yes 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management No 
Customer Database Yes 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal No 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements Yes 
Payment Processing No 
Property Database Yes 
Reservations Management No 
Vendor Management Yes 
Work Order Management Yes 

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