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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Instead of relying on cumbersome spreadsheets or complex software for managing bugs, tasks, and issues, consider utilizing DoneDone Projects for a more organized approach. Say goodbye to uncertainty about project status and team responsibilities. You can easily forward company emails to a DoneDone Mailbox, enhancing communication between your support team and your customers. Eliminate the frustrations caused by carbon copies, disrupted email threads, and confusing messages. With DoneDone, managing workflows is simplified. You can choose from our proven bug tracking, task management, customer support, or recruitment workflows, or even design a custom workflow tailored to your specific business requirements. By linking internal tasks with support conversations, both developers and support staff can collaborate seamlessly within a single application. DoneDone fosters improved collaboration among engineering teams, support personnel, and customers alike. Ensure your team stays focused by integrating DoneDone with the existing tools you use for team communication, enhancing overall productivity and efficiency. This way, all team members can remain aligned and informed about project developments.

Description

As the volume of information increases dramatically, tools that leverage both internal and external intelligence have become invaluable for public safety professionals. The existing tools are primarily text-based, slow to respond, confined to desks, and available to only a select number of staff. Picture a scenario where officers can access and visualize information in real-time on a map through any device they possess. This instantaneous visual access to intelligence facilitates improved decision-making processes before, during, and after incidents occur. Tasks that once required hours of effort can now be accomplished in just minutes, and activities that were traditionally confined to the office can now be executed seamlessly in the field. The most effective responses depend on synthesizing small fragments of information from diverse sources. FirstTwo identifies, emphasizes, and presents critical facts precisely when responders need them the most. While layers of information remain confidential, they can be shared with partner agencies as necessary. Comprehensive layer development and ongoing support are included with your licensing agreement, ensuring that your team always has the resources they need at their fingertips. This innovation not only enhances collaboration but also empowers responders to act swiftly and effectively in dynamic situations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axon Fusus No 
Beanstalk Yes 
Bugsnag Yes 
Desktop.com Yes 
Harvest Yes 
KonnectzIT Yes 
Rambox Yes 
Stackreaction Yes 
TestLodge Yes 
TestMonitor Yes 

Integrations

Axon Fusus Yes 
Beanstalk No 
Bugsnag No 
Desktop.com No 
Harvest No 
KonnectzIT No 
Rambox No 
Stackreaction No 
TestLodge No 
TestMonitor No 

Pricing Details

$4 per user per month
Free Trial No 
Free Version No 

Pricing Details

$150 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DoneDone

Country

United States

Website

www.getdonedone.com

Vendor Details

Company Name

FirstTwo

Website

www.firsttwo.com

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking Yes 
Release Management Yes 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management Yes 
Criminal Database Yes 
Dispatching Yes 
Evidence Management No 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling No 

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