Average Ratings 47 Ratings

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Description

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

Description

An IT communication assistant workspace offers a variety of tools that IT professionals can access instantly. For every IT-related scenario, there is an interactive message template designed to provide guidance; users simply need to select a format and populate it with relevant details, creating a clear and professional IT message ready for distribution. This ensures consistency across communications. Additionally, a user-friendly IT newsletter builder is at your fingertips, allowing you to frequently showcase updates on behalf of your IT team by selecting which sections to include and filling in the details, ultimately producing an engaging PDF newsletter for stakeholders. Furthermore, an IT jargon translation engine is available, enabling the quick simplification of complex technical concepts into everyday language, making it accessible for those without a technical background. Lastly, there is a manual creator designed for addressing temporary issues, providing IT professionals with practical solutions to immediate problems. This comprehensive suite of tools enhances the efficiency and effectiveness of IT communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA Yes 
Docker Yes 
Google Docs Yes 
Hudu Yes 
IT Glue Yes 
IT Portal Yes 
Kaseya BMS Yes 
Microsoft Teams Yes 
MyGlue Yes 
MySQL Yes 
NGINX Unit Yes 
Okta Yes 
Proxmox Backup Server Yes 
Q360 PSA Solution Yes 
ServiceNow Yes 
Slack Yes 
UNIFI Yes 
VMware ESXi Yes 
Xyte Yes 
Zendesk Yes 

Integrations

ConnectWise PSA No 
Docker No 
Google Docs No 
Hudu No 
IT Glue No 
IT Portal No 
Kaseya BMS No 
Microsoft Teams No 
MyGlue No 
MySQL No 
NGINX Unit No 
Okta No 
Proxmox Backup Server No 
Q360 PSA Solution No 
ServiceNow No 
Slack No 
UNIFI No 
VMware ESXi No 
Xyte No 
Zendesk No 

Pricing Details

Domotz provides flexible pricing options for MSPs, Integrators, and IT Departments. Whether overseeing a small setup or a complex infrastructure, our robust features enable IT teams to monitor anything from anywhere.

Get in touch with Sales to know more.
Free Trial Yes 
Free Version No 

Pricing Details

€95 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Domotz

Founded

2015

Country

United States

Website

www.domotz.com

Vendor Details

Company Name

IT Communication Assistant portal

Country

United States

Website

howtocommunicate.tech/it-communication-assistant/

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring Yes 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking Yes 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Spyware Removal No 
Two-Factor Authentication Yes 
Vulnerability Scanning Yes 
Web Threat Management No 
Web Traffic Reporting No 

MSP

Backup Management Yes 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Mapping

Color Codes / Icons Yes 
Compliance Management No 
Device Auto Discovery Yes 
Hierarchical Mapping Yes 
Location-Based Mapping Yes 
Map Exporting Yes 
On-Demand Mapping No 
Reporting/Analytics Yes 
Self-Updating Maps Yes 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management No 
Configuration Management Yes 
Connectivity Management Yes 
Data Visualization Yes 
Historical Audit Yes 
Mobile Network Troubleshooting Yes 
Network Analysis Yes 
Network Monitoring Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

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