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Description
Dokumint is a comprehensive IT documentation tool tailored for Managed Service Providers (MSPs) and technical teams. It streamlines the organization of client environments, assets, procedures, network specifics, services, licensing information, contacts, integrations, and operational relationships all within a single, structured platform.
Rather than relying on disorganized notes and outdated spreadsheets, Dokumint emphasizes cohesive and accessible documentation that clarifies what exists, its location, ownership, dependencies, and essential information engineers need prior to making changes.
Born from the genuine challenges faced by MSPs, it aims to enhance the clarity of handovers, expedite troubleshooting processes, simplify onboarding, and bolster the reliability of operational knowledge when under stress. Furthermore, this innovative solution ensures that teams can maintain efficiency and confidence, even in high-pressure situations.
Description
The System Troubleshooting course offered by TPC Training aims to provide maintenance professionals with essential troubleshooting abilities, prioritizing safety and structured approaches. It starts with the groundwork for troubleshooting, focusing on mechanical refrigeration systems and imparting crucial knowledge for effective troubleshooting, along with safety measures concerning mechanical, electrical, chemical, and environmental risks, necessary tools and materials, and the value of interpersonal skills. Following this introduction, the course outlines a detailed six-step troubleshooting process, underscoring the importance of gathering information from equipment operators, utilizing data from nameplates and operational logs, making use of troubleshooting charts, preparing preliminary checklists, and determining which components and subsystems to inspect. Additionally, the curriculum includes a segment on troubleshooting electrical controls, which involves the application of flowcharts, verifying contactors, pinpointing defective coils, and distinguishing between failures in control and motor circuits. Overall, the program is structured to enhance the participants' abilities in diagnosing and resolving issues effectively within various systems.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
HaloPSA
Yes
Microsoft 365
Yes
NinjaOne
Yes
UniFi WiFi
Yes
Zammad
Yes
Integrations
HaloPSA
No
Microsoft 365
No
NinjaOne
No
UniFi WiFi
No
Zammad
No
Pricing Details
£32 per month/user
Priced per user, with price breaks for multiple users and non-profits. No long-term contracts. No onboarding fees.
Free Trial
Yes
Free Version
No
Pricing Details
$795.00/year/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dokumint
Founded
2025
Country
United Kingdom
Website
dokumint.io
Vendor Details
Company Name
Simultech Multimedia
Country
Canada
Website
www.tpctraining.com/products/system-troubleshooting
Product Features
Product Features
Manufacturing
Accounting Integration
No
ERP
No
MES
Yes
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
Yes
Shipping Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
Yes
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
Yes
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
Yes
Synchronous Learning
No
Training Companies
Yes
eCommerce
No