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Average Ratings 0 Ratings

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Description

Dokumint is a comprehensive IT documentation tool tailored for Managed Service Providers (MSPs) and technical teams. It streamlines the organization of client environments, assets, procedures, network specifics, services, licensing information, contacts, integrations, and operational relationships all within a single, structured platform. Rather than relying on disorganized notes and outdated spreadsheets, Dokumint emphasizes cohesive and accessible documentation that clarifies what exists, its location, ownership, dependencies, and essential information engineers need prior to making changes. Born from the genuine challenges faced by MSPs, it aims to enhance the clarity of handovers, expedite troubleshooting processes, simplify onboarding, and bolster the reliability of operational knowledge when under stress. Furthermore, this innovative solution ensures that teams can maintain efficiency and confidence, even in high-pressure situations.

Description

Sunrise IT Service Management is a comprehensive platform to manage today's process-centric IT organization. Today's IT department acts as an organizational enabler and business supporter. Help desk software can manage a wide range of operations and processes to ensure successful technology investments. Sunrise IT Service Management software provides an end-to-end solution to support your organization's goals, not just IT departments.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Automox No 
ChatGPT No 
Docusign No 
HaloPSA Yes 
Jira Work Management No 
Lansweeper No 
Microsoft 365 Yes 
Microsoft Exchange No 
Microsoft Graph No 
Microsoft Intune No 
Microsoft Planner No 
Microsoft Power BI No 
Microsoft Teams No 
NinjaOne Yes 
Pipedrive No 
Slack No 
Tanium No 
Textlocal No 
UniFi WiFi Yes 
Zammad Yes 

Integrations

Automox Yes 
ChatGPT Yes 
Docusign Yes 
HaloPSA No 
Jira Work Management Yes 
Lansweeper Yes 
Microsoft 365 No 
Microsoft Exchange Yes 
Microsoft Graph Yes 
Microsoft Intune Yes 
Microsoft Planner Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
NinjaOne No 
Pipedrive Yes 
Slack Yes 
Tanium Yes 
Textlocal Yes 
UniFi WiFi No 
Zammad No 

Pricing Details

£32 per month/user
Priced per user, with price breaks for multiple users and non-profits. No long-term contracts. No onboarding fees.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dokumint

Founded

2025

Country

United Kingdom

Website

dokumint.io

Vendor Details

Company Name

Sunrise Software

Founded

1994

Country

United Kingdom

Website

www.sunrisesoftware.com

Product Features

Product Features

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

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