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Description
Dokumint is a comprehensive IT documentation tool tailored for Managed Service Providers (MSPs) and technical teams. It streamlines the organization of client environments, assets, procedures, network specifics, services, licensing information, contacts, integrations, and operational relationships all within a single, structured platform.
Rather than relying on disorganized notes and outdated spreadsheets, Dokumint emphasizes cohesive and accessible documentation that clarifies what exists, its location, ownership, dependencies, and essential information engineers need prior to making changes.
Born from the genuine challenges faced by MSPs, it aims to enhance the clarity of handovers, expedite troubleshooting processes, simplify onboarding, and bolster the reliability of operational knowledge when under stress. Furthermore, this innovative solution ensures that teams can maintain efficiency and confidence, even in high-pressure situations.
Description
An IT communication assistant workspace offers a variety of tools that IT professionals can access instantly. For every IT-related scenario, there is an interactive message template designed to provide guidance; users simply need to select a format and populate it with relevant details, creating a clear and professional IT message ready for distribution. This ensures consistency across communications. Additionally, a user-friendly IT newsletter builder is at your fingertips, allowing you to frequently showcase updates on behalf of your IT team by selecting which sections to include and filling in the details, ultimately producing an engaging PDF newsletter for stakeholders. Furthermore, an IT jargon translation engine is available, enabling the quick simplification of complex technical concepts into everyday language, making it accessible for those without a technical background. Lastly, there is a manual creator designed for addressing temporary issues, providing IT professionals with practical solutions to immediate problems. This comprehensive suite of tools enhances the efficiency and effectiveness of IT communication.
API Access
Has API
Yes
API Access
Has API
No
Integrations
HaloPSA
Yes
Microsoft 365
Yes
NinjaOne
Yes
UniFi WiFi
Yes
Zammad
Yes
Integrations
HaloPSA
No
Microsoft 365
No
NinjaOne
No
UniFi WiFi
No
Zammad
No
Pricing Details
£32 per month/user
Priced per user, with price breaks for multiple users and non-profits. No long-term contracts. No onboarding fees.
Free Trial
Yes
Free Version
No
Pricing Details
€95 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dokumint
Founded
2025
Country
United Kingdom
Website
dokumint.io
Vendor Details
Company Name
IT Communication Assistant portal
Country
United States
Website
howtocommunicate.tech/it-communication-assistant/