Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A staggering 80% of employees have inadvertently disclosed sensitive company information to AI tools, leading to concerns about data security. Unfortunately, attempting to completely prevent this behavior may not be feasible.
Instead, a more effective approach is to offer a compliant framework for using AI tools, utilizing specific models and servers that are exclusively dedicated to your organization.
The most exciting aspect of this solution is the ability to customize the AI model with your company's specific knowledge, enabling it to accurately respond to inquiries related to your organizational information.
To explore this opportunity, you can try it out for free with no credit card needed, or you can schedule a complimentary onboarding call to receive two months of premium access at no cost! Additionally, this allows your team to leverage AI safely while protecting sensitive data.
Description
A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Desktop.com
No
Indent
No
Outdoo AI
No
Rippling
No
Teamstack
No
Zendesk
No
Integrations
Desktop.com
Yes
Indent
Yes
Outdoo AI
Yes
Rippling
Yes
Teamstack
Yes
Zendesk
Yes
Pricing Details
€19.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$57.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Doku-Chat.de
Founded
2023
Country
Germany
Website
doku-chat.de/
Vendor Details
Company Name
Blue Mango Learning Systems
Founded
2004
Country
United States
Website
www.bluemangolearning.com
Product Features
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No