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Average Ratings 0 Ratings
Description
A staggering 80% of employees have inadvertently disclosed sensitive company information to AI tools, leading to concerns about data security. Unfortunately, attempting to completely prevent this behavior may not be feasible.
Instead, a more effective approach is to offer a compliant framework for using AI tools, utilizing specific models and servers that are exclusively dedicated to your organization.
The most exciting aspect of this solution is the ability to customize the AI model with your company's specific knowledge, enabling it to accurately respond to inquiries related to your organizational information.
To explore this opportunity, you can try it out for free with no credit card needed, or you can schedule a complimentary onboarding call to receive two months of premium access at no cost! Additionally, this allows your team to leverage AI safely while protecting sensitive data.
Description
Helpfruit combines chatbots across web and social media platforms, live chat, and a comprehensive knowledge base into a single solution for brands committed to delivering reliable customer service. Trust is essential for any brand, and Helpfruit incorporates numerous safeguards to ensure that your customer interactions are secure and dependable. With a robust ISO27001 certification, Helpfruit guarantees that there are no inaccuracies or data breaches related to public GPT models. All content is managed through a unified knowledge base, ensuring that only verified information is accessible to users. While businesses often rely on email, ticketing systems, and call centers for customer support, these methods can fall short when customers seek immediate answers. Helpfruit addresses this issue by serving as an effective self-service platform, capable of resolving 80% of customer inquiries across preferred channels such as social media (including Instagram, Facebook, and WhatsApp), web chat, and help pages. By streamlining customer support, Helpfruit empowers your customers to find the solutions they need quickly and conveniently, enhancing their overall experience. Ultimately, this not only boosts customer satisfaction but also fosters loyalty towards your brand.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Facebook Messenger
No
Google Analytics
No
Instagram
No
Microsoft Dynamics 365
No
Microsoft Teams
No
Salesforce
No
Slack
No
WhatsApp
No
Zapier
No
Zendesk
No
Integrations
Facebook Messenger
Yes
Google Analytics
Yes
Instagram
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Salesforce
Yes
Slack
Yes
WhatsApp
Yes
Zapier
Yes
Zendesk
Yes
Pricing Details
€19.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Doku-Chat.de
Founded
2023
Country
Germany
Website
doku-chat.de/
Vendor Details
Company Name
Helpfruit
Country
New Zealand
Website
www.helpfruit.com
Product Features
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
No
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes