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features
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support

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Description

Doctible is a leading patient engagement platform favored by healthcare providers. It excels in attracting and retaining patients with features like online reputation management, website management, 2-way texting, reminders, traffic alerts, smart scheduling, digital forms, patient recall, campaigns, and a virtual waiting room. Doctors and staff appreciate the automated workflows for collecting online reviews and the user-friendly tools for easy appointment booking and timely arrivals.

Description

PatientPal streamlines and standardizes a contactless experience for both healthcare providers and patients, covering everything from appointment scheduling to final payment processing. Our Robotic Process Automation interacts with your EMR in a way that mimics human behavior, enabling seamless front desk automation without requiring changes to your existing systems. The entire integration of PatientPal can be achieved in just a few days, rather than dragging out for weeks or months. By simplifying the most challenging aspects of managing your healthcare practice, PatientPal allows you to eliminate your collections list, reduce errors, and provide a modern experience for both patients and staff. Staff members can quickly become proficient with PatientPal, as no lengthy training sessions are necessary. Unlike other systems that can drastically alter your current workflows and confuse both staff and patients, PatientPal prioritizes clarity and ease. Confusion and dissatisfaction among patients can lead to frustration within your practice. PatientPal was developed by individuals who have experienced the hassle of forgetting their insurance card during a medical visit. We understand the importance of a smooth and efficient process in healthcare, making it our mission to enhance the overall experience for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChiroTouch Yes 
OrthoTrac Yes 
PracticeWorks Yes 
Sensei Cloud Yes 
WinOMS Yes 

Integrations

ChiroTouch No 
OrthoTrac No 
PracticeWorks No 
Sensei Cloud No 
WinOMS No 

Pricing Details

$199
Choose between our Gold, Gold Plus, and Platinum packages on an annual plan or monthly subscription.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Doctible

Founded

2013

Country

United States

Website

www.doctible.com

Vendor Details

Company Name

PatientPal

Founded

2017

Country

United States

Website

patientpal.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Dental

Appointment Management Yes 
Appointment Reminders Yes 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR Yes 
HIPAA Compliant Yes 
Insurance Eligibility Verification Yes 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling Yes 
Physician Scheduling Yes 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

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