Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Track when your email recipients open messages, click on links, and download attachments while also gathering data on their geographical location and the type of device they are using. Receive real-time notifications every time a recipient interacts with your emails, along with insights into how long they spend on each page of your PDFs. Get immediate alerts when recipients begin and complete their PDF views, and access detailed page-by-page analytics for each document. Review the email tracking statistics for every team member, allowing for an assessment of colleagues’ communication effectiveness in individual interactions. Enhance your team's email communication and productivity by utilizing custom Text Shortcuts and Templates, enabling you to insert text into your emails with just two clicks. With all emails, documents, and links sent being tied to your own sub-domain, rest assured that the Docsify domain will not influence your emails' spam ratings. Enjoy the convenience of a single payment that covers your entire team, making this a cost-effective solution. This comprehensive email tracking system ensures that you maintain both clarity and efficiency in your team's communications.
Description
With Proactive Campaigns for Zendesk you can quickly categorize customers in Zendesk lists and send email campaigns to multiple recipients using just one click. It can also be used as an alternative to Zendesk / Mailchimp.
Send as many mass emails as you need from Zendesk directly.
Send emails to test recipients
Follow-up campaigns should be launched
With integrated Email Tracking, you can view email statuses.
You can assign campaigns to agents, groups, or brands
Use an alias to type and send emails
Add CCs in your emails
Agents can share contact lists and campaigns
Choose from the list of already created CSV files or import CSV files with data.
Add formatting to your email body
To create brand emails, use HTML code
Integrates with analytics tools
Set up triggers and schedule campaigns
Zendesk tickets can be created with any status automatically
Send internal notes in bulk
Allow contacts to unsubscribe
Get feedback through CSAT surveys and ratings
API Access
Has API
No
API Access
Has API
No
Integrations
Capsule
Yes
Gist
Yes
Stackreaction
Yes
Wufoo
Yes
Zapier
Yes
Zendesk
No
Integrations
Capsule
No
Gist
No
Stackreaction
No
Wufoo
No
Zapier
No
Zendesk
Yes
Pricing Details
$10 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$5/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Docsify
Founded
2016
Country
Ukraine
Website
docsify.net
Vendor Details
Company Name
GrowthDot
Founded
2017
Country
Ukraine
Website
growthdot.com
Product Features
Sales Force Automation
Call Management
No
Campaign Management
Yes
Channel Management
No
Commission Management
No
Contact Management
Yes
Contract Management
No
Customer Database
No
Email Marketing
Yes
Field Sales Management
No
Lead Management
Yes
Opportunity Management
Yes
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
Yes
Sales Forecasting
Yes
Territory Management
No
Product Features
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
No
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
No
Landing Pages/Web Forms
No
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
No
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes