Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our aim is to ensure that patients can easily locate their ideal doctor and schedule an appointment with minimal hassle. We believe that the patient experience should be pleasant, which is why we are consistently available to assist them in accessing the best possible healthcare services, no matter the time or location. Additionally, we support healthcare providers in effectively managing their practices while enhancing their online reputation. Through our comprehensive end-to-end solution, physicians can not only bolster their digital visibility but also focus on what truly matters: patient care. Patients can quickly find a doctor, arrange a consultation, and address any health-related inquiries. By streamlining appointment management, we significantly reduce the number of missed appointments and ensure a remarkable experience for patients in clinics. Our presence spans seven offices around the globe, enabling the Docplanner Group to operate in numerous countries. This dedicated team is committed to engaging doctors and healthcare facilities, encouraging them to become valued Docplanner clients. Utilizing content marketing and advanced automation tools, we strive to educate and modernize medical practices, making it easier for doctors to adapt to the digital age while enhancing patient care. Ultimately, our mission is to transform healthcare experiences for both patients and providers alike.
Description
Enhance engagement and streamline automation throughout every phase of the customer journey. Transition from conventional CRM systems to a comprehensive, journey-focused customer engagement platform. Whether seeking a replacement for your existing system or aiming to expand and strengthen your current setup, Pega is here to assist you. The effectiveness of your agents is crucial to achieving success. Ensure your team remains connected, efficient, and productive, no matter their location. Customers desire to feel valued and cared for; deliver them proactive, tailored, and seamless experiences across all channels. In today’s competitive landscape, comprehensive capabilities are essential. Reduce expenses and maximize your channel effectiveness through intelligent automation and efficient case management. Facilitate the connection and automation of tasks across teams and systems to expedite the resolution of customer inquiries. Pega’s AI-driven case management adjusts to various customer service needs, while pre-established microjourneys, based on industry best practices, serve as quick-start templates. This enables you to launch initiatives promptly and efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
ABBYY Mobile Capture
No
Capgemini Intelligent Automation Platform
No
ClearProcess
No
CognitiveScale Cortex AI
No
Diabolocom
No
Documaster
No
Google Cloud Anti Money Laundering AI
No
HintEd
No
LinkedIn Sales Navigator
No
OneSpan Identity Verification
No
Integrations
ABBYY Mobile Capture
Yes
Capgemini Intelligent Automation Platform
Yes
ClearProcess
Yes
CognitiveScale Cortex AI
Yes
Diabolocom
Yes
Documaster
Yes
Google Cloud Anti Money Laundering AI
Yes
HintEd
Yes
LinkedIn Sales Navigator
Yes
OneSpan Identity Verification
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Docplanner Group
Founded
2011
Country
Poland
Website
www.docplanner.com/about-us
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com/es/products/crm-applications
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No