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Description
Our aim is to ensure that patients can easily locate their ideal doctor and schedule an appointment with minimal hassle. We believe that the patient experience should be pleasant, which is why we are consistently available to assist them in accessing the best possible healthcare services, no matter the time or location. Additionally, we support healthcare providers in effectively managing their practices while enhancing their online reputation. Through our comprehensive end-to-end solution, physicians can not only bolster their digital visibility but also focus on what truly matters: patient care. Patients can quickly find a doctor, arrange a consultation, and address any health-related inquiries. By streamlining appointment management, we significantly reduce the number of missed appointments and ensure a remarkable experience for patients in clinics. Our presence spans seven offices around the globe, enabling the Docplanner Group to operate in numerous countries. This dedicated team is committed to engaging doctors and healthcare facilities, encouraging them to become valued Docplanner clients. Utilizing content marketing and advanced automation tools, we strive to educate and modernize medical practices, making it easier for doctors to adapt to the digital age while enhancing patient care. Ultimately, our mission is to transform healthcare experiences for both patients and providers alike.
Description
Enhance engagement and streamline automation throughout every phase of the customer journey. Transition from conventional CRM systems to a comprehensive, journey-focused customer engagement platform. Whether seeking a replacement for your existing system or aiming to expand and strengthen your current setup, Pega is here to assist you. The effectiveness of your agents is crucial to achieving success. Ensure your team remains connected, efficient, and productive, no matter their location. Customers desire to feel valued and cared for; deliver them proactive, tailored, and seamless experiences across all channels. In today’s competitive landscape, comprehensive capabilities are essential. Reduce expenses and maximize your channel effectiveness through intelligent automation and efficient case management. Facilitate the connection and automation of tasks across teams and systems to expedite the resolution of customer inquiries. Pega’s AI-driven case management adjusts to various customer service needs, while pre-established microjourneys, based on industry best practices, serve as quick-start templates. This enables you to launch initiatives promptly and efficiently.
API Access
Has API
API Access
Has API
Integrations
ABBYY Mobile Capture
Capgemini Intelligent Automation Platform
ClearProcess
CognitiveScale Cortex AI
Diabolocom
Documaster
Google Cloud Anti Money Laundering AI
HintEd
LinkedIn Sales Navigator
OneSpan Identity Verification
Integrations
ABBYY Mobile Capture
Capgemini Intelligent Automation Platform
ClearProcess
CognitiveScale Cortex AI
Diabolocom
Documaster
Google Cloud Anti Money Laundering AI
HintEd
LinkedIn Sales Navigator
OneSpan Identity Verification
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Docplanner Group
Founded
2011
Country
Poland
Website
www.docplanner.com/about-us
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com/es/products/crm-applications
Product Features
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics