Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dockwa's mission it to connect boaters with marinas. We aim to get more boaters on the water and help marinas connect with guests. We help marinas, yacht clubs, and shipyards improve their customer experience, operational efficiency, and marketing.
Dockwa is an award-winning platform that connects boaters with marinas in real-time. Download the Dockwa app for iOS or Android and log in online to search, explore, reserve, and pay for your reservations in just minutes. Marinas can then use Dockwa to make reservations, collect payment, sign contracts, and manage their docks. Dockwa, a joint company based in Boston and Newport, RI is rapidly expanding its national reach with a marina network that includes around 1000 marinas and hundreds upon thousands of boaters.
Description
If you're aiming to attract a larger number of tourists to your tour program, simplifying the entire process is crucial. Numerous tour operators encounter challenges such as double bookings, which can lead to conflicts over limited spaces at your marina. Additionally, inadequate tracking of customers complicates account management and hampers performance analysis. Costs associated with third-party reservation systems can also be significant, often resulting in hefty commissions that eat into profits. One of the greatest concerns for any marina operator is ensuring customer satisfaction, especially when there is a finite pool of potential clients. By streamlining the sign-up process, you can encourage repeat visits. Hence, implementing a system that allows for easy customization to fit your marina’s needs, automates reservations, and keeps track of customers is vital. This system should monitor bookings while creating a comprehensive database of past clientele, effectively encouraging them to return by providing the most straightforward, efficient, and secure booking experience available. Ultimately, a focus on user-friendliness can lead to increased customer loyalty and higher satisfaction rates.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Dockwa
Founded
2015
Country
United States
Website
www.dockwa.com
Vendor Details
Company Name
iMagic Software
Country
Australia
Website
www.imagicsoft.com/MarinaReservationSoftware#top
Product Features
Marine
Accounting Management
Yes
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
Yes
Maritime Crew Management
No
Routing
No
Scheduling
Yes
Storage Management
No
Product Features
Marine
Accounting Management
No
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
No
Maritime Crew Management
No
Routing
No
Scheduling
No
Storage Management
No