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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage essential marina activities such as launch requests, boat movements, and customer interactions seamlessly in one platform. With Dockhound, marina patrons can effortlessly initiate their boat launches using just a simple text message, eliminating the need for any new hardware or software. Each boat movement within the marina is automatically logged in Dockhound, minimizing the need for manual entry—just a quick tap will do. This tool provides a real-time overview of marina activity, allowing you to monitor who is currently on the water, how many boats are yet to be launched, and whether a particular customer has departed that day. Additionally, leverage historical data to gain insights and forecast trends, such as the number of boats that went out last Saturday, identifying peak weeks of activity, and determining when the season typically gains momentum. By consolidating your customer data and boating records in Dockhound, you ensure that all vital information is easily accessible from anywhere, and safely secured against potential natural disasters, giving you peace of mind. Furthermore, this streamlined approach enhances overall operational efficiency and customer satisfaction at your marina.

Description

If you're aiming to attract a larger number of tourists to your tour program, simplifying the entire process is crucial. Numerous tour operators encounter challenges such as double bookings, which can lead to conflicts over limited spaces at your marina. Additionally, inadequate tracking of customers complicates account management and hampers performance analysis. Costs associated with third-party reservation systems can also be significant, often resulting in hefty commissions that eat into profits. One of the greatest concerns for any marina operator is ensuring customer satisfaction, especially when there is a finite pool of potential clients. By streamlining the sign-up process, you can encourage repeat visits. Hence, implementing a system that allows for easy customization to fit your marina’s needs, automates reservations, and keeps track of customers is vital. This system should monitor bookings while creating a comprehensive database of past clientele, effectively encouraging them to return by providing the most straightforward, efficient, and secure booking experience available. Ultimately, a focus on user-friendliness can lead to increased customer loyalty and higher satisfaction rates.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1 per boat stored per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sturdy

Founded

2003

Country

Germany

Website

www.dockhound.app/

Vendor Details

Company Name

iMagic Software

Country

Australia

Website

www.imagicsoft.com/MarinaReservationSoftware#top

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management No 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management No 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

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