Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage essential marina activities such as launch requests, boat movements, and customer interactions seamlessly in one platform. With Dockhound, marina patrons can effortlessly initiate their boat launches using just a simple text message, eliminating the need for any new hardware or software. Each boat movement within the marina is automatically logged in Dockhound, minimizing the need for manual entry—just a quick tap will do. This tool provides a real-time overview of marina activity, allowing you to monitor who is currently on the water, how many boats are yet to be launched, and whether a particular customer has departed that day. Additionally, leverage historical data to gain insights and forecast trends, such as the number of boats that went out last Saturday, identifying peak weeks of activity, and determining when the season typically gains momentum. By consolidating your customer data and boating records in Dockhound, you ensure that all vital information is easily accessible from anywhere, and safely secured against potential natural disasters, giving you peace of mind. Furthermore, this streamlined approach enhances overall operational efficiency and customer satisfaction at your marina.
Description
In a bustling marina and waterfront environment, having tools that offer both adaptability and user-friendliness is essential for managing the busy flow of boaters, their requests, and communications while minimizing face-to-face interactions. Swell provides the capability to retrieve customer information from any location, enables direct communication with boaters via email or text within the platform, automates numerous aspects of boater interactions, and manages documents electronically with e-signatures; additionally, boaters can conveniently pay for their slips through a self-service portal. Designed to be flexible, Swell empowers you to navigate through hectic days, regardless of how chaotic things may become. Although marina operations can seem straightforward, the numerous people and boat movements introduce a layer of complexity. Swell is specifically crafted to alleviate this complexity during the bustling summer days and facilitate seamless coordination among team members, whether they are on the dock, in the office, or working remotely. With Swell, you can streamline your operations and enhance overall efficiency, ensuring that both staff and boaters enjoy a smoother experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Lyftrondata
No
Patchworks
No
Pricing Details
$1 per boat stored per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sturdy
Founded
2003
Country
Germany
Website
www.dockhound.app/
Vendor Details
Company Name
Swell Advantage
Founded
2014
Country
Canada
Website
www.swelladvantage.com
Product Features
Marine
Accounting Management
No
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
No
Maritime Crew Management
No
Routing
No
Scheduling
No
Storage Management
No
Product Features
Marine
Accounting Management
No
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
Yes
Maritime Crew Management
No
Routing
No
Scheduling
No
Storage Management
No