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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage essential marina activities such as launch requests, boat movements, and customer interactions seamlessly in one platform. With Dockhound, marina patrons can effortlessly initiate their boat launches using just a simple text message, eliminating the need for any new hardware or software. Each boat movement within the marina is automatically logged in Dockhound, minimizing the need for manual entry—just a quick tap will do. This tool provides a real-time overview of marina activity, allowing you to monitor who is currently on the water, how many boats are yet to be launched, and whether a particular customer has departed that day. Additionally, leverage historical data to gain insights and forecast trends, such as the number of boats that went out last Saturday, identifying peak weeks of activity, and determining when the season typically gains momentum. By consolidating your customer data and boating records in Dockhound, you ensure that all vital information is easily accessible from anywhere, and safely secured against potential natural disasters, giving you peace of mind. Furthermore, this streamlined approach enhances overall operational efficiency and customer satisfaction at your marina.

Description

In a bustling marina and waterfront environment, having tools that offer both adaptability and user-friendliness is essential for managing the busy flow of boaters, their requests, and communications while minimizing face-to-face interactions. Swell provides the capability to retrieve customer information from any location, enables direct communication with boaters via email or text within the platform, automates numerous aspects of boater interactions, and manages documents electronically with e-signatures; additionally, boaters can conveniently pay for their slips through a self-service portal. Designed to be flexible, Swell empowers you to navigate through hectic days, regardless of how chaotic things may become. Although marina operations can seem straightforward, the numerous people and boat movements introduce a layer of complexity. Swell is specifically crafted to alleviate this complexity during the bustling summer days and facilitate seamless coordination among team members, whether they are on the dock, in the office, or working remotely. With Swell, you can streamline your operations and enhance overall efficiency, ensuring that both staff and boaters enjoy a smoother experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Lyftrondata No 
Patchworks No 

Integrations

Lyftrondata Yes 
Patchworks Yes 

Pricing Details

$1 per boat stored per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sturdy

Founded

2003

Country

Germany

Website

www.dockhound.app/

Vendor Details

Company Name

Swell Advantage

Founded

2014

Country

Canada

Website

www.swelladvantage.com

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management No 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

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