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Description

Docket is the leading agentic AI platform that improves pipeline generation and seller efficiency for marketing & sales teams. Docket unifies your organization’s GTM data into the Sales Knowledge Lake™ and activates it with powerful, pre-built AI agents. Docket’s Marketing Agent engages website visitors through human-like conversations to convert them into qualified leads & customers, while its Sales Agent provides sellers with instant access to product knowledge and solution expertise.

Description

SuperSupport revolutionizes customer service by swiftly addressing issues, equipping agents with advanced assistance, and deriving valuable insights from every interaction. The AI capabilities of SuperSupport allow customers to find answers, troubleshoot problems, and engage in a fluid, conversational manner. All communications, whether via email, phone, or web chat, are directed to your inbox for streamlined prioritization and resolution. By merging human skill with AI prowess, SuperSupport enhances your interactions, breaks down communication obstacles, and fosters exceptional productivity while ensuring high levels of customer satisfaction. Its intelligent and collaborative ticket management system enables effortless tracking, resolution, and analysis of customer concerns, guaranteeing that no important conversations or issues are overlooked. With SuperSupport, not only can customer issues be automatically resolved by AI agents, but the entire support process becomes more efficient and effective, leading to a significantly improved customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Demandbase
Dropbox
Gong
Google Chrome
Google Drive
Highspot
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft SharePoint
Microsoft Teams
Pathify
Salesforce
Seismic
Showpad
Slack
Whatfix
Zendesk
ZoomInfo

Integrations

Demandbase
Dropbox
Gong
Google Chrome
Google Drive
Highspot
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft SharePoint
Microsoft Teams
Pathify
Salesforce
Seismic
Showpad
Slack
Whatfix
Zendesk
ZoomInfo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$75 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Docket Inc.

Founded

2023

Country

United States

Website

www.docket.io

Vendor Details

Company Name

SuperAGI

Founded

2023

Country

United States

Website

superagi.com/supersupport/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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