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Description
Docka serves as a comprehensive platform for managing certificates and documents tailored specifically for crewing agencies, manning companies, and shipowners. Utilizing advanced OCR technology, it enables automatic uploading and reading of crew certificates, medical records, and endorsements, effectively eliminating the need for manual data entry while ensuring that all documents belong to a structured record for each seafarer. Continuous tracking of expiry dates is a key feature, with proactive alerts issued prior to any certificate lapsing, thereby reducing the risk of expired documents being presented on vessels. Moreover, Docka enhances security by verifying the authenticity of certificates against official national maritime registries from various flag states, such as Estonia and the UK MCA, which helps in identifying forged or invalid documents before crew assignments occur. In addition, it facilitates the generation of compliance and audit-readiness reports at any time, catering to the requirements of flag state, port state control, or ISM audits. Furthermore, the platform processes crew personal data in strict compliance with GDPR regulations. By replacing outdated spreadsheets and cumbersome manual registry checks, Docka provides users with a single, always up-to-date overview of crew documentation, thus streamlining the entire management process. This innovative solution not only enhances efficiency but also significantly mitigates risks associated with crew documentation management.
Description
ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
$29/month up to 100 visits, then additional per visit
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Docka
Founded
2026
Country
Estonia
Website
docka.me/
Vendor Details
Company Name
ServiceHelpHQ
Founded
2026
Country
United States
Website
servicehelphq.com
Product Features
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
