Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline and enhance your marine service operations with our comprehensive, cloud-based solution tailored to the needs of marine professionals. Our platform enables you to quickly generate estimates on-site or online, making customer service seamless. Effortlessly manage work order deposits and accept a variety of payment methods, whether in person or contactless. Features include automated reminders for invoices and updates for change orders, ensuring that customer billing is handled efficiently. This all-in-one solution provides real-time dashboards and reporting, allowing you to monitor key metrics such as revenue, profitability, and technician performance. Simplified processes for estimate creation and customer approval make your workflow smoother, while you can easily accept payments directly from vessels in multiple forms. Stay connected with your clients through email and SMS for appointment confirmations, reminders, and job updates. Our mission is to empower and educate both current and aspiring marine professionals, providing the tools they need to succeed in a competitive industry. With our innovative solution, you can focus more on delivering exceptional service and less on administrative tasks.
Description
Helm Operations stands as the premier software platform in the maritime industry. This comprehensive system enables you to integrate maintenance, compliance, personnel, and operational functions seamlessly within a single interface. Effectively oversee fleet maintenance and enhance organizational transparency to reduce instances of breakdowns and minimize downtime. Monitor drills, safety meetings, documentation, audits, and corrective measures to maintain adherence to compliance standards throughout your fleet. Simplify the management of certifications, crew schedules, and payroll processes. Additionally, oversee crew certifications and training with convenient reminder features built into the system. Effortlessly create vessel schedules, communicate with crew members, and manage any changes in real time, ensuring smooth operations. Furthermore, the platform can automatically calculate gross payroll according to your specified pay rules while offering seamless integration with HR and payroll systems, streamlining the entire process. This all-in-one solution is designed to enhance efficiency and productivity across maritime operations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$149 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DockWorks
Country
United States
Website
www.dockworks.co/home
Vendor Details
Company Name
Helm Operations
Founded
1999
Country
Canada
Website
www.helmoperations.com
Product Features
Marine
Accounting Management
No
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
No
Maritime Crew Management
No
Routing
No
Scheduling
No
Storage Management
No
Product Features
Marine
Accounting Management
No
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
No
Maritime Crew Management
No
Routing
No
Scheduling
No
Storage Management
No